I have two EV’s both added on OVO Charge. Up till around a week ago all has been well, both cars have smart charged just fine. I am now finding that smart charging does not always work. What seems to happen is I plug in an EV and charging starts but does not then get stopped/started under OVO Charge control. The effect of this is that I get charged full rate (as opposed to the 7p VAG deal rate).
Question
OVO Charge not smart charging anymore
+4Morning
Sorry to hear this is happening - have you spoken to Charge Anytime about it?
I’ll ask them myself as well - hopefully we’ll get an answer between us. I’ll update this thread when I get an answer, if you wouldn’t mind doing the same we’d appreciate it!
I have discovered (by total accident) that the reason this was happening is because one of my EV’s, an R5 had a scheduled charging time programmed into it. Now the question is why as I did not put it there and it was a very random time (start charging at 01:33 today). Anyway all appears well again now that the schedule has been deleted. This raises a question for me, does CA (on a Renault) control the charge by programming schedules? If then I suspect some sort of little bug.
More info, charged the renault again last night and once again CA has left a programme in the car and the car yet again thinks its plugged in, its not! What will happen now if the next time I charge a car CA will not smart charge. This has only started to happen in the last two weeks, so what has changed at the CA end? The software in the car has not been updated.
+4
Have you been in touch with the Charge Anytime team about this? I’ve had a look online and can see a few people saying they’ve experienced similar issues, like in this Reddit thread. Could you try deleting both apps and reinstalling them, just to make sure you’re on the latest versions of both.
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