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bnewsom
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bnewsom
Rank 2
September 29, 2025
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New EV owner, overwhelmed by too much information

  • September 29, 2025
  • 25 replies
  • 371 views

Hi, my new Cupra Born arrives tomorrow so I need to get set for home charging.

 

I don't have the charger yet but Cupra offer a deal where they supply it although I don’t actually know what model or when it will happen.

 

I’ve looked at the links to Charge Anytime plans but there’s so much info it’s hard to know where to start.  Since the car is from Volkswagen group it seems there is a special arrangement in place but I don’t really understand it.  Should I be looking at a plan or Pas you go, or are these the same thing?

 

Other people I know with EVs are with Octopus Energy so I haven’t been able to get any friendly help.

 

Please can the forum please help to simplify things for me.

Many thanks,  Bruce

    Best answer by Ben_OVO

    Updated on 24/02/26 by Chris_OVO

    Hi ​@bnewsom,

     

    I don’t have the app myself, however I believe you need to add your payment details in the app, and then use the app to find a charger. Once you’ve done this, you can press ‘Start Charge’, and then it should use your payment details from the app.

     

    Let us know how you get on!

    25 replies

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    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    October 2, 2025

    Just thinking this further...

    It’s possible you might still be able to use the Light/Turbo Boost memberships within the OVO Charge app for public charging. But you’d still be paying via the app itself if you did that.

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    Colingray83
    Rank 6
    October 2, 2025

    Hi,

    whilst it can be good to link back to your OVO account, I think pretty much all public chargers should take a contactless credit/debit card. There are a couple of exceptions e.g. many of the Tesla chargers are only available to Tesla drivers. Some will give discounts if you download their app, join a club, pay monthly etc. These may be worthwhile if you do a lot of mileage and need to charge on the road.

     

    Not sure how good your in car satnav is, but one I have found useful in the past is ABRP (a better route planner), which can optimise your charging stops.

     

    good luck.

     

    colin

    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    October 3, 2025

    Thanks for your help ​@nealmurphy ​@Blastoise186 and ​@Colingray83 - much appreciated as always!

     

    ​@bnewsom have you managed to link your payment details to the app?

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      bnewsom
      Rank 2
      bnewsomAuthor
      Rank 2
      October 3, 2025

      ​@Ben_OVO  I believe I have but I haven’t tried using it at a charger since then.

        There are only a couple of compatible locations here in Stratford and neither are very convenient.

      New EV owner, still finding my way.
        Abby_OVO
        Community Manager
        Abby_OVO
        Community Manager
        October 6, 2025

        Hey ​@bnewsom 

         

        I’m glad to hear it sounds like you’re all set up! Do let us know how you get on with charging out and about.😊

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