New BMW will not connect to Ovo Charge App

I have ben running the app with my 530e without problem. I have change the vehicle for a new IX3 50 and other won't connect yo the app.

I have disconnected and reconnect several time sand felt t for an hour to settle down and them done it all again.

Iknow there ws a problem integrating with BMW but i though t td been sorted

Community Manager

Hey @John Kneeshaw,

Have you spoken with our Charge Anytime team about this yet? They should be able to triage the issue with you and help get you back online.

You can get in touch directly Monday to Friday 9am - 5pm via:

Phone on 0330 175 9678 (Option 1 new customers/option 2 existing customers)

I hope this helps 🙂

Renewable energy jokes never get old.

Rank 1

Yes

Spoke to them.

No help

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