Issues connecting my Volvo with a SIM to Charge Anytime

Hi ​@BrianE ,

Please be advised that Charge Anytime doesn’t like Granny Chargers. You should consider a proper EV Charger instead, especially for long-term use. Granny Chargers are really only for occasional charging and shouldn’t be your primary method!

IIRC we’re talking just a few MB per day at most.

Hey ​@BrianE 

Blastoise186 has left some really good advice here, granny chargers are not support by Charge Anytime. You may still be able to charge the car, but it may not function to it’s full capability with Charge Anytime and we recommend a compatible charger or linking through a compatible car. What model is your Volvo?

The following topic may also be helpful:

Hope this helps.

Hi ​@Abby_OVO ,

I went through the compatibility questions on the website and the result was that I could connect through my car and use a 3-pin socket. My car is a Volvo  XC60 T6 Recharge 2021 plug-in hybrid. The battery is only 11.6KwH so should charge in 3-4 hours. I’ve installed a socket that is approved for EVs and protected by an RCBO.

One reason I’ve gone for this solution rather than a dedicated charger (apart from cost!) is that I’m parking the car on hard standing next to my garage which is some distance from the house, and the current power supply would be inadequate for a 7kW charger.

This does mean that I’m out of WiFi range, hence going down the route of an in-car SIM. I’ll try 10GB, that should be more than adequate? Does this all sound OK?

Hi, I’ve got a Hypervolt and it’s using about 15-20MB per day, though guess there may be certain days, eg firmware updates that completely change that.

colin

Morning ​@BrianE,

As it’s a plug in hybrid that won’t take much to charge then it should be fine in that sense, especially as the compatibility questions have been signed off as ok. In terms of the in-car SIM, 10gb should be enough - please do keep us updated on your progress with this, we’d appreciate it.

Cheers 😁

Morning ​@Ben_OVO,

I now have a SIM in the car, but am having trouble connecting to Charge Anytime.

I log on, enter the car details, and I’m then asked to sign in to my Volvo account. I enter ID and password, and then get a verification code by email. Enter the code and click Verify, then get a message ‘Connection Problem. Volvo is experiencing issues, and is currently unreachable. Please try again later’. 

I’ve tried many times, yesterday and today. I can log in to my Volvo account fine on my PC.

Is this something you can help with?

Thanks, Brian

Possible cause:

https://status.enode.com/incidents/01JQNSF9F6RPJR5SDJ6RA66XD8

Please monitor that incident for updates

Thanks, I’ll keep my eye on it.

Latest update from Enode says they are working on a fix: that was yesterday at 13.09. I still get the same error message 😒

I’m afraid it won’t work until Enode fixes the upstream issue