Skip to main content
S
Rank 1
ScottC27
Rank 1
April 25, 2023
Solved

Is my Mercedes EQC 400 compatible with OVO's Charge Anytime with a podpoint?

  • April 25, 2023
  • 12 replies
  • 1414 views

Hi, I have a Mercedes EQC400 on order and am trying to determine if it will be compatible with the Anytime tariff. 

From what I understand, OVO are saying that you can use a compatible car OR a compatible charger.

However, I cant see the car on either the OVO compatibility list or the OHME compatibility list on their website.

Therefore I'm checking if anyone knows if either will work with an EQC.

If anyone has experience with these tariffs / cars then please let me know how you’ve got on.

Many Thanks

Scott

Best answer by Jeffus

Updated on 02/02/26 by Ben_OVO

 

Ohme chargers are no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.

 

It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.


You can see all eligibility details in our Charge Anytime page here.

 

For all Forum Members who are part of the Mercedes / Beta Pilot:

 

This is still a pilot, and some issues - like the 50% total charge problem - may take time to resolve. As a result, the Charge Anytime team is unable to provide further updates at this time.

 

If the limitations you're experiencing outweigh the benefits of the Charge Anytime add-on, we recommend leaving the pilot for now while we work on improving the service.

 

We’re sorry for any frustration this may cause. Please keep an eye on the Forum for updates - we’ll share any new developments as soon as we have them.

 

You can exit the Mercedes Beta Pilot at any time by taking the following steps:

 

  • Open the OVO Charge Anytime app
  • Click on the "Account" tab in the bottom right
  • Click on the User icon in the top left
  • Click the "Delete account" link
  • Select a reason for leaving and click "Continue"
  • Your app account will now be deleted and there will be no further connection or interaction between your car and the OVO system
  • Note: You will still be credited for any smart charging that you have done up to this point

 

Not got a compatible smart charger? You can also get Charge Anytime if you’ve got a compatible EV!

 

Hi @ScottC27 

Welcome to the customer forum

The Ohme chargers are here, although OVO have confirmed the Ohme epod is also compatible. You don't need a compatible car if you have a compatible charger

https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers#chargers

Search for Ohme on the forum and you will find lots of customers helping each other out with the Ohme charger and OVO Anytime. 

Do you know which Ohme charger you are getting yet? 

12 replies

Show previous replies
Blastoise186
Super User
Blastoise186Super User
Super User
June 30, 2023

Nice one!

I think in some cases it’s possible that Charge Anytime might control the charge rate. Feel free to touch base with the Smart Home Team *edited by moderator* for that. They can check the logs and tell you whether that slow charge was caused by the Charge Anytime system.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    S
    Rank 1
    ScottC27Author
    Rank 1
    June 30, 2023

    Thanks, ill get in touch and double check. However thankfully I have had some success this afternoon by turning off the load balancing function on the charger. So ill also contact Ohme to see if theres anything they know about why this happens.

     

    Cheers. 

      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd