Indra Smart Pro offline for a few days?

Thanks for letting us know ​@louix31, and keep us updated next week - hopefully they do fit the dongle at the same time.

Had a visit on the 18th from James from Fusion Electrics whom have recently taken on Indra service calls. James was honest in saying he was learning as he went on but was very capable.

It was a Wi-Fi dongle that Indra had sent not a 5G dongle as originally thought. Had problems connecting to my Wi-Fi until I moved one of my eero 6 extenders into the garage to be closer to the charger. Now have to fork out £100 for and additional extender for my office. Glad to say that the charger is working fine right now but still happy with the way it works, charging a bit then stopping for a long time as it re-schedules itself, say be ready by 5.00pm it will charge for 2 hours then stop, schedule says next charge at 4.30pm till 6.30pm cant be right. Using the Volvo App.

Hey ​@louix31 

Thanks for coming back with that update, glad to here you’re charger is connected again, though maybe not the solution you’d have hoped for. 

If the charging it’s having some trouble, I’d suggest checking in with the Charge Anytime team who can look at the data on their side and potentially diagnose any further issues.

I’ve also linked below to a few other topics which might be helpful:

Let us know how you get on.