Indra LUX EV Charger compatible with OVO Charge Anytime?

Good question, @KlausM.

I’ve asked the team and as of yet the Indra LUX smart charger is not compatible with Charge Anytime. We won’t be able to suggest when or even if it that will change.

For anyone looking for Indra and Charge Anytime, we advise you purchase the Indra Smart Pro.

thank you for the swift reply @Tim_OVO 

It is a bit disappointing to hear that OVO has not been proactive to stay on the forefront of developments with their partner Indra to make sure the latest products are compatible, leaving customers with the only option to buy an old charging device 

From what I hear, @KlausM we’re working flat out to unlock eligibility with smart charger and EV manufactures.

What EV do you have? We do have Charge Anytime with direct-to-vehicle  

https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers

Smart Lux has now disappeared from Charge Anytime, following Jeffus’ link above. That’s disappointing because that’s what we’re looking to buy. We don’t really want to spend £950 on a charger we don’t really want just because OVO can’t make its mind up. Does it work with Charge Anytime or not?

Thanks for the update @Berryman21!

Does this advice help you @JondaE ?

Yes, thanks @Berryman21. Hi @Emmanuelle_OVO - thanks for pointing this post out to me.

It was useful information, yes, but Indra’s email to Berryman21 doesn’t address the lock issue. I’ve emailed Indra myself to ask about whether the lock function works with Charge Anytime if we use the web app instead of the mobile app.

My current (no pun intended) thought process is that if all the functionality works via a web app, that’s absolutely fine by me, since that would indicate the broken lock functionality is just a mobile app problem. Web apps work just as well as mobile apps these days, so I’m happy to use that instead.

If the lock function doesn’t work via the web app either, then the incompatibility is something more fundamental and I wouldn’t be happy buying this charger until that’s fixed.

When I get a reply from Indra I’ll post it here.

Thanks,

Jon

Apologies for my ignorance, but what is the ‘lock functionality you mention’?  I’ve never used or seen the full Indra App, only ever the web app. 

I have an Indra Smart Pro (non-tethered cable version) connected to Charge Anytime. When I plug in to charge, the Indra locks the charge cable into its socket, and the car (a Cupra Born) locks its end of the cable into  its charging socket. 

At the end of the charging the cable remains locked into place until I triple-press the unlock button on my car’s key fob to release it.

Is there another locking mechanism I’m lacking?

Hi @MikeyB 

I wondered the same thing myself originally. Indra’s “Charger FAQs” seems to cover it under “Locking your charger”:

“If you want to protect your charger from people using it without your permission, you can ‘lock’ it using the Indra App. When the charger is locked, it cannot be used, even in boost mode, until it’s been unlocked again. Simply go into the settings section of this app and toggle the ‘lock charger’ switch.

If your charging cable is locked in your vehicle’s charging socket, you will need to disconnect the cable using your vehicle app or in-vehicle controls.”

To be honest, I thought the whole point of the system was to be in control of when the charger would deliver electricity to the attached car. I presume the lock feature allows you to ensure it won’t deliver a charge if you’ve gone away for a few days or something and left a regular  overnight charge scheduled. I don’t know for certain though.