Indra LUX EV Charger compatible with OVO Charge Anytime?

After JondaE’s response, I also e-mailed Indra querying whether the lock function on their Lux EV charger worked using the web app, and this is the reply that I received:

Good morning Richard,
 
Unfortunately not. The lock feature does not work when an OVO customer is using the web app. 
 
This feature is only available on the Indra mobile app.
 
Kind regards,
 
Mitch

Hi all,

Anyone had any update on this Indra lux? 

I’m looking into getting the charger as it also offers the ethernet connection, as opposed to say Ohme’s 3G/4G only connection. Does anyone know what happens to the connection of the Ohme’s pro 3G/4G once their paid plan expires after what 2/3 years?

thanks

I wonder if @Berryman21 or @Berryman21 can help with this query @Woz

Hi @Woz 

I can’t comment about the Ohme charger but I imagine you will be offered a follow-on 3G/4G payment plan at your cost in order to continue sending the charger data to OVO.

In my case, I decided to purchase an Indra Smart Pro charger, as their new Lux charger is not yet compatible, which I paid OVO to install.  
Unfortunately, the information initially wasn’t clear and you should be aware that there needs to be a data cable between your meter box and the charger, which you will need to install if you don’t want it tacked up on external walls of your house.  

On the second attempt, OVO fitted a 3G/4G dongle but this was problematic due to poor mobile signal strength in the area around my house, and the readings were not reaching Kaluza/OVO.  
Subsequently, OVO returned, removed the 3G/4G dongle, and fitted a wi-fi connection instead but this has also had connection problems, in fact probably worse over time than the 3G/4G dongle. So I have just purchased a TP LINK wi-fi extender booster unit, from Amazon, which I hope will resolve the lack of uniform connectivity.  However, if that doesn’t work I will have to ask OVO to return and hard-wire the CT clamp to my BT router, which will no doubt come at additional cost but it should resolve the data connectivity issue once and for all.

Indra also kindly investigated the issues with my installation and found that the incoming electricity supply was often outside the permissible limits (>253V), which causes the charger to drop out.  I’m now having to involve UK Power Networks (my area’s DNO) and try and get them to cap, limit or otherwise reduce the incoming voltage, which is causing a further delay to having an intelligent EV charger.  
These intelligent charging systems are fine if they work but the connections seem to be very sensitive and prone to drop-out and/or failure.  

The OVO Drive Anytime tariff is a huge cost saver but only if the data readings are available to Kaluza.  Since installation, I’ve probably spent c £150 more on electricity with OVO, than I should have done, due to the issues described above.  

Hi and thanks @Berryman21, very helpful (to me) information of what issues you’ve had. 

My wife was on to me to get an install and asap, car is being delivered week today. Luckily I've managed to get an install date of 18 March so not long to wait, but decided to plump for the Ohme home pro which isn’t what I wanted as I've also contacted them via DM on ‘X’ (twitter) they’ve still not got an idea on what happens going forward if they’re to charge or not for the ongoing 3G/4G. May end up eventually having to buy another unit in a few years time, and maybe they’ll be clever and have a wifi connection or even ethernet sorted out by then, but they did quote whatever happens ‘Ohme’ will require a new chargepoint unit for any upgrades ie wifi or ethernet etc. Not an add on, sadly :-(

I’m in a similar situation where the signal is required, but I may be lucky and it drop from 4G to 3G as it’s weak to say the least but maybe dependent on which network it broadcasts to/from. I use EE personally, but also have a 3 network mast not too far away if they use that, so I may well be ok.

I’ve been told I'll need the CT clamp installed, and a new higher main fuse only on 60 atm, as I have to wait for the DNO (Electricity North West) to do the un-looping of the supply and until that time comes ok to use the charger with conditions. 

But thanks for your info, appreciated.

Woz