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Djerome
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January 1, 2025
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Hyundai Kona keeps stopping charging mid charge

  • January 1, 2025
  • 24 replies
  • 1175 views

I have a 2024 Hyundai Kona, since adding the Charge Anytime Add on & linking to my Bluelink account it keeps coming up with  "Charging process successfully completed as configured" which isn't the case. I have to then press charge again via the Bluelink app. This happens within 15 - 30 minutes of charging. The charge anytime app still shows the car as charging when it clearly isn't.

I contacted Hyundai and they advised it would be the 3rd party app causing this, is this a known issue and how can I resolve this as I want to benefit from the cheaper rate.

 

Thanka

Best answer by Blastoise186

Updated on 04/02/26 by Abby_OVO

 

Hi ​@Djerome ,

It’s worth noting that in some cases, Charge Anytime will pause charging mid-session and pick it back up later in the day - this is by design and fully intentional.

 

However… Your case sounds like one that the Charge Anytime team will definitely want to dig the logs for. Please call them tomorrow on 0330 175 9678 Option 2 and they’ll take a look. Don’t call the regular OVO Support numbers - this is something the Charge Anytime team needs to review!

 

As suggested by Blastoise186, Charge Anytime, by it’s function, may stop mid charge if it’s not longer green for the grid. If it’s stopping frequently, or during green slots, please do get in touch with the Charge Anytime team:

 

24 replies

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Peter E
Super User
Peter ESuper User
Super User
April 29, 2025

To balance what I have written above the vast majority of customers who have Charge Anytime are very happy with it and it delivers significant benefits. It's only a few cases where it doesn't work out and it is highly unlikely that the root cause will ever be found. For those people I would say have a look at other ways of charging your car at reduced rates even if you are locked into a Fixed Rate contract as the reduction in charging costs may offset the cost of exiting from the contract.

 

If you continue to have problems with other energy suppliers then it could well be the car or the charge point is the issue. Have a look at simplifying the charging process with running the charger in dumb mode and using the timers on the car with a time of use tariff. I think you will find that you will get most of the savings you were looking for with a simple set up and with better reliabilty. I hope you find a satisfactory solution. In my world I put reliability before cost savings but I've managed to find a solution that does both.

 

Peter

 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
    K
    Newcomer
    K2S
    Newcomer
    November 1, 2025

    Hi, I have a 2024 Hyundai ICONIQ 6 RWD vehicle and today more charging issues. 
    The first was I needed an Urgent Charge this morning which started off ok then kicked me out and had to have several attempts to receive a charge. Worse was to come. Later tonight I set the car and `OVO app to charge to 80% by 07;20 tomorrow. The charger (Ohme Pro, I know it doesn’t “talk” to OVO) and the car started charging but not "Smart” as it tells me it was charging away from home. The location of the car was wrong, it showed I was parked near a BP Pulse charger 3 miles away! This problem of CHARGING AWAY FROM HOME has happened before and the only way it appears I have fixed this (hope I am not speaking too soon) was to delete the OVO Charge app and reinstall it.I have had to do this before.

    Has anyone else had this issue?

    Regards Keith C

     

     

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    November 1, 2025

    This is probably Hyundai messing up again, but try the team on Monday just in case - 0330 175 9678.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Abby_OVO
    Community Manager
    Abby_OVO
    Community Manager
    November 3, 2025

    Hey ​@K2S 

     

    Sorry to hear you’ve been having issues with charging, though I’m glad to see Blastoise186 has already stopped by with some advice.

     

    I’d also recommend contacting the Charge Anytime team for some support as they may be able to reset the location, though as Blastoise186 mentioned, it could be a Hyundai issue, so best to double check with the team first and if they can resolve the issue they will.

     

     

    Let us know how you get on.

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