I’m new to the ev market. I have a VW id5, I have tried speaking to customer services with very little success. Can anyone tell me what is the problem with adding the ‘Charge Anytime’ to my home tariff with this vehicle.??
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Charge Anytime- Possible with VW id5?
Best answer by Jeffus
Updated on 14/02/24 by Emmanuelle_OVO:
There are now two ways you can get Charge Anytime:
You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates!
kopweb wrote:
Have you tried downloading the Charge Anytime app to see if your ID5 is on its compatibility list? I was even able to connect my Golf eHybrid by doing that. I can’t remember offhand if the ID5 appears, but VW definitely is available from the Android app, even though it is not on Ovo’s official list.
You will need the login details for both your VW app and your Ovo account.
Links for the app are:
Apple https://apps.apple.com/gb/app/charge-anytime/id1660027420
Android https://play.google.com/store/apps/details?id=com.kaluza.flex.anytime
The ID5 does appear on the app. You do need a particular version of the ID software. Whether it actually connects and works i don't know. Whether you need a compatible charger i don't know.
The EV list on the app is inconsistent with the list on the website unfortunately by the look of things unless i am mistaken.
+2- Plan Zero Hero
- 2561 replies
Jeffus wrote:
Steve R-C wrote:
Brilliant!!. our charger is a Project EV. You say at this time does that mean that I will be able to in the near future??
Unfortunately this tariff is currently limited to those with these vehicles or chargers
https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers
https://account.ovoenergy.com/anytime/eligibility?
OVO won't give out any timescales for other chargers or vehicles, this is always the stock answer they give unfortunately.
HOWEVER... at time of updating this thread, the website isn't currently up to date. If you go on the app you should see the ID vehicles. You do need version 3 of the VW software.
Links for the app are:
Apple https://apps.apple.com/gb/app/charge-anytime/id1660027420
Android https://play.google.com/store/apps/details?id=com.kaluza.flex.anytime
Blastoise186 wrote:
We’ve heard back from the forum moderators.
Here’s what we know.
The VW ID.3, ID.4, ID.5 and ID.Buzz are compatible. But no other VW is at this time.
You also need the reasonably up to date VW ID software intalled on your ID. This is a screenshot from the OVO Anytime App.
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