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Jeffus
JeffusBest Answer
Rank 20
Apr 9, 2023 7:16 PM UTC

Updated on 04/11/25 by Abby_OVO

 

You can download the OVO Charge app from the App Store (for iOS) or Google Play (for Android).

 

 

There are now two ways you can get Charge Anytime:

 

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

Have you tried downloading the Charge Anytime app to see if your ID5 is on its compatibility list? I was even able to connect my Golf eHybrid by doing that. I can’t remember offhand if the ID5 appears, but VW definitely is available from the Android app, even though it is not on Ovo’s official list.

You will need the login details for both your VW app and your Ovo account.

*edited by moderator*

@Steve R-C

The ID5 does appear on the app. You do need a particular version of the ID software. Whether it actually connects and works i don't know. Whether you need a compatible charger i don't know. 

The EV list on the app is inconsistent with the list on the website unfortunately by the look of things unless i am mistaken. 

@Tim_OVO just to point out the website isn't in sync with the website in case you were not already aware, although obviously i don’t know if it actually works. 

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Jeffus
Rank 20
Jeffus
Rank 20
Apr 10, 2023 8:23 AM UTC

Hi @Jeffus, that’s very strange. It was certainly available through the dropdown model list in version 1.1.1 of the Android app. And a number of VWs feature on the Ovo website list at https://www.ovoenergy.com/terms/anytime:

But then again, neither my eHybrid nor @Steve R-C’s ID5 appear on that list 🙄...

Yep, strange, i downloaded the android app fresh yesterday for the screen shots. Didn't have it installed before that. 

kopweb
Newcomer
kopweb
Newcomer
Apr 10, 2023 8:28 AM UTC

Ah well, I’ll just have to keep my fingers crossed that I can carry on using it now my car is registered in the system.

Rank 4
TD12345
Rank 4
Apr 10, 2023 9:26 AM UTC

 

can anyone confirm if a 2022 E golf hybrid would be compatible or not?

 

Blastoise186
Super User
Blastoise186Super User
Super User
Apr 10, 2023 9:34 AM UTC

We can’t confirm that right now. VW isn’t seeming to play ball very well...

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 4
TD12345
Rank 4
Apr 10, 2023 9:44 AM UTC

 

sorry, i thought the earlier post was saying it was…    its confusing.

kopweb
Newcomer
kopweb
Newcomer
Apr 10, 2023 11:39 AM UTC

Hi @TD12345, I can confirm that my 2022 Golf eHybrid does work with Charge Anytime via the android app.

When I downloaded v.1.1.1 of the app 3 weeks ago, the eHybrid was there on the list of compatible cars and the link to We Connect was absolutely painless. Charge Anytime has been working fine for me ever since. The only problems have been to do with my use of the granny charger. But even then the worst I get is an occasional incomplete charge, which is not a huge problem for me.

 However, @Jeffus is pretty sure the Golf wasn’t available from the VW dropdown when he downloaded the app the other day, which suggests the list has changed in the last 3 weeks. It could well be that Ovo want to expand the list more slowly and surely than the app allows.

@Blastoise186 is a forum volunteer so may be able to explain more about what he means by:

We can’t confirm that right now. VW isn’t seeming to play ball very well...

Blastoise186
Super User
Blastoise186Super User
Super User
Apr 10, 2023 1:25 PM UTC

It’s just what I’ve seen from the forum mainly.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
kopweb
Newcomer
kopweb
Newcomer
Apr 10, 2023 1:59 PM UTC

Ah OK, @Blastoise186 - thanks for that. It does seem to be very confused and confusing. All I can say with certainty is that my own Golf eHybrid is merrily charging away on Charge Anytime as we speak (see below).

My best advice to @Steve R-C, @TD12345, @RosRigby, @Davewn2, et al would be to download the app from the links above and give it a try. They may or may not be successful but they won’t lose anything by trying!  

 

    Jeffus
    Rank 20
    Jeffus
    Rank 20
    Apr 11, 2023 2:41 PM UTC

    Ah OK, @Blastoise186 - thanks for that. It does seem to be very confused and confusing. All I can say with certainty is that my own Golf eHybrid is merrily charging away on Charge Anytime as we speak (see below).

    My best advice to @Steve R-C, @TD12345, @RosRigby, @Davewn2, et al would be to download the app from the links above and give it a try. They may or may not be successful but they won’t lose anything by trying!  

     

    I think that is good advice. 

    OVO have now confirmed the VW ID vehicles are compatible as long as they have version 3 of the software.

    They are going to update the website with that information.

    I have asked again about the other VWs. 

      Rank 4
      TD12345
      Rank 4
      Apr 11, 2023 3:55 PM UTC

       

      thank you - can you post about the other VWs as and when you know.

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