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Best answer by Jeffus

Updated on 04/11/25 by Abby_OVO

 

You can download the OVO Charge app from the App Store (for iOS) or Google Play (for Android).

 

 

There are now two ways you can get Charge Anytime:

 

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

Have you tried downloading the Charge Anytime app to see if your ID5 is on its compatibility list? I was even able to connect my Golf eHybrid by doing that. I can’t remember offhand if the ID5 appears, but VW definitely is available from the Android app, even though it is not on Ovo’s official list.

You will need the login details for both your VW app and your Ovo account.

*edited by moderator*

@Steve R-C

The ID5 does appear on the app. You do need a particular version of the ID software. Whether it actually connects and works i don't know. Whether you need a compatible charger i don't know. 

The EV list on the app is inconsistent with the list on the website unfortunately by the look of things unless i am mistaken. 

@Tim_OVO just to point out the website isn't in sync with the website in case you were not already aware, although obviously i don’t know if it actually works. 

26 replies

Blastoise186
Super User
Super User
April 7, 2023

Sorry, but your EV isn’t compatible at this time.

What charger do you have?

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Steve R-CAuthor
Rank 1
April 8, 2023

Brilliant!!. our charger is a Project EV. You say at this time does that mean that I will be able to in the near future??

Jeffus
Rank 20
Rank 20
April 8, 2023

Brilliant!!. our charger is a Project EV. You say at this time does that mean that I will be able to in the near future??

Hi

@Steve R-C welcome to the customer forum, i am just a customer like you. 

Unfortunately this tariff is currently limited to those with these vehicles or chargers

https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers

https://account.ovoenergy.com/anytime/eligibility?

OVO won't give out any timescales for other chargers or vehicles, this is always the stock answer they give unfortunately. 

HOWEVER... at time of updating this thread, the website isn't currently up to date. If you go on the app you should see the ID vehicles. You do need version 3 of the VW software. 

Links for the app are:
Apple https://apps.apple.com/gb/app/charge-anytime/id1660027420
Android https://play.google.com/store/apps/details?id=com.kaluza.flex.anytime

 

Rank 4
April 9, 2023

It’s mad that EV owners cannot get cheaper energy for charging up their cars.   So many people are buying EV’s then slapped in the face when it comes to trying to get cheaper electricity for a few hours in the night to charge it!….   

And when you find a tariff that knocks a few pence off, you find that the other 20 hours daily rates have increased ( to make up for the cheaper 4 hours).    You really are no better off.  Sometimes i wish i had waited and not bought my EV yet.  There really is no incentive out there..

 

Jeffus
Rank 20
Rank 20
April 9, 2023

It’s mad that EV owners cannot get cheaper energy for charging up their cars.   So many people are buying EV’s then slapped in the face when it comes to trying to get cheaper electricity for a few hours in the night to charge it!….   

And when you find a tariff that knocks a few pence off, you find that the other 20 hours daily rates have increased ( to make up for the cheaper 4 hours).    You really are no better off.  Sometimes i wish i had waited and not bought my EV yet.  There really is no incentive out there..

 

Might be worth asking your charger manufacture why they aren't compatible with the new Intelligent Octopus and Anytime OVO tariff. The charger manufacturers will loose a lot of business if they don't sort it out. 

kopweb
Newcomer
Newcomer
April 9, 2023

Have you tried downloading the Charge Anytime app to see if your ID5 is on its compatibility list? I was even able to connect my Golf eHybrid by doing that. I can’t remember offhand if the ID5 appears, but VW definitely is available from the Android app, even though it is not on Ovo’s official list.

You will need the login details for both your VW app and your Ovo account.

Links for the app are:
Apple https://apps.apple.com/gb/app/charge-anytime/id1660027420
Android https://play.google.com/store/apps/details?id=com.kaluza.flex.anytime

Jeffus
Rank 20
JeffusSolved
Rank 20
April 9, 2023

Updated on 04/11/25 by Abby_OVO

 

You can download the OVO Charge app from the App Store (for iOS) or Google Play (for Android).

 

 

There are now two ways you can get Charge Anytime:

 

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

Have you tried downloading the Charge Anytime app to see if your ID5 is on its compatibility list? I was even able to connect my Golf eHybrid by doing that. I can’t remember offhand if the ID5 appears, but VW definitely is available from the Android app, even though it is not on Ovo’s official list.

You will need the login details for both your VW app and your Ovo account.

*edited by moderator*

@Steve R-C

The ID5 does appear on the app. You do need a particular version of the ID software. Whether it actually connects and works i don't know. Whether you need a compatible charger i don't know. 

The EV list on the app is inconsistent with the list on the website unfortunately by the look of things unless i am mistaken. 

@Tim_OVO just to point out the website isn't in sync with the website in case you were not already aware, although obviously i don’t know if it actually works. 

kopweb
Newcomer
Newcomer
April 10, 2023

Hi @Steve R-C@Jeffus wrote:

You do need a particular version of the ID software. Whether it actually connects and works i don't know. Whether you need a compatible charger i don't know.  

As far as I know, the ID5 uses a version of We Connect, which is the same app I use for my Golf. You should not need a compatible charger as the Ovo system is D2V (Direct To Vehicle) regardless of charger. Mine even works with the standard VW plug-in 13A granny charger (within limitations).

As @Jeffus points out to @Tim_OVO, the Ovo website is out of sync, and it is not even easy to find the links to the app - which is why I listed them above. This is probably because the app itself is still being tweaked to extend availability. The developers seem to be very responsive to feedback, so it is understandable the website has not yet caught up.

Jeffus
Rank 20
Rank 20
April 10, 2023

Hi @Steve R-C@Jeffus wrote:

You do need a particular version of the ID software. Whether it actually connects and works i don't know. Whether you need a compatible charger i don't know.  

As far as I know, the ID5 uses a version of We Connect, which is the same app I use for my Golf. You should not need a compatible charger as the Ovo system is D2V (Direct To Vehicle) regardless of charger. Mine even works with the standard VW plug-in 13A granny charger (within limitations).

As @Jeffus points out to @Tim_OVO, the Ovo website is out of sync, and it is not even easy to find the links to the app - which is why I listed them above. This is probably because the app itself is still being tweaked to extend availability. The developers seem to be very responsive to feedback, so it is understandable the website has not yet caught up.

@kopweb Interestingly the Golf had been removed from the app when i took the screen shots above, only those ID vehicles were listed. You couldn't actually select a Golf yesterday

kopweb
Newcomer
Newcomer
April 10, 2023

Hi @Jeffus, that’s very strange. It was certainly available through the dropdown model list in version 1.1.1 of the Android app. And a number of VWs feature on the Ovo website list at https://www.ovoenergy.com/terms/anytime:

But then again, neither my eHybrid nor @Steve R-C’s ID5 appear on that list 🙄...