Charge Anytime - how can I switch from one car to another or to connect Charge Anytime to multiple vendor accounts?

Hi @Scott EV , there are several people asking about this. If you have a compatible charger, you can connect any EV to it - just not at the same time. 
If you’re going down the compatible EV route, then some have tried to use this but found problems at present

@Scott EV

Available now. 

Yes, with the V2.0.0 Anytime app it’s working for both vehicles now. Thanks for sorting just in time for my second EV arriving Ovo!

Hi

My wife is about to get a Cupra Formentor PHEV and I’m thinking about swapping my car for a Polestar 2 in the near future. We don’t currently have a charger installed so can choose an OVO compatible model as the Polestar isn’t compatible itself, but could someone explain how the app and scheduling would work in that scenario? 

Can you swap between cars in this way without issues? My wife would probably need to charge hers every 2-3 days and me hopefully not that often as I have access to chargers available at work, but I will want to charge the Polestar at home sometimes. If we both need to charge one after the other how does the app handle that scenario?

Many thanks

Last time this was mentioned, with a compatible charger it should work as that works with any EV. It might be worth checking with the team at smarthome@ovoenergy.com 

I have an Indra Smart Pro linked to Charge Anytime.

Most of the time it's used to charge my Cupra Born, but every now and then a friend with a Merc EQA visits, and charges while she's here.  I just change the car model from mine to hers in the Indra App (so it 'knows' what it's dealing with), and it charges without any problem. 

I can't see why that strategy wouldn't work on a daily basis if necessary, and it's easy enough (takes moments) to do.

Thanks both, I’ve pinged an email to support to check. It looks like one of the Ohme chargers would be the best to go for if it can do the same as it’s also fully supported by the tentacled energy company should we ever need to switch, just to keep future supplier options open as much as possible :)

One thing Indra gives you is solar PV as an option but if that’s not on the cards then the Ohme is probably a good bet

Thanks yep we’ve not got solar at the moment and although I’d like it at some point, there’s lots of other things the house needs before we invest in that so very unlikely in the next few years.

Evening all

Could I please ask for some help and guidance on how to use charge anytime in my situation please which is outlined as below:

• I have an Ohme Home pro smart charger
• I have previously had a different EV and benefited from charge anytime without using the dedicated Charge anytime app. I used the ohme app to manage charging and saw my credit in the standard OVO account app
• I have just changed to a Skoda Enyaq and saw there was a dedicated charge anytime app so I downloaded this thinking it would be easier and connected it to the skoda successfully and can see the charging credits.
• As of today we now also have a 2022 Vauxhall corsa-e - this is not listed in the charge anytime app so I cant add this vehicle.

I have  a few  questions please:

1) as I have a compatible smart charger will the vauxhall benefit from charge anytime?

2) will there be conflict with the charge anytime app if I plug the vauxhall in and it doesn't see its the skoda so wont charge or give credits? or will it work fine ?

3) am I better off getting rid of the charge anytime app and carrying on as I did before ?

4) if so will I have to change my vehicle everytime on the ohme app as it cant manage 2 vehicles (Ohme problem  I guess)

I'm getting a bit confused so apologies for my naivety and lack of understanding.

All help appreciated!

Hi @Terrier28 , I will let others answer specifics where they have experience but a general post from elsewhere -

The Charge Anytime app is used for direct to vehicle (D2V) control. Where a customer has an eligible vehicle but does not have an eligible charger, they should use the D2V app. Where a customer has an eligible charger (regardless of whether or not their vehicle is eligible), they should use the charger app.

The difference between the two at the moment is that the D2V customer will see savings in their D2V app, whilst the charger customer can see savings in a page called “Your EV” in the My OVO account.

If a customer has an eligible charger and has downloaded the D2V app, they are likely to be setting schedules in multiple apps which will cause a conflict in commands being sent to charge the battery. As a result they may miss their ready by times and will probably not be able to reconcile their Charge Anytime credits.

Hope that is useful in some way 

Thanks for the reply. I will try the Ohme app for the Vauxhall and see what happens

Hey @Terrier28,

Welcome to the OVO Online Community,

The following topics might be helpful to you:

• Introducing Charge Anytime - next generation EV charging News

I’ve added a badge to your account so that fellow EV owners can see you’re one of them! 😊

Hey @Locoblade 

Did the smart home team get back to you about this?

Hi Abby

I did ask them how it would work with an Ohme charger and they did reply, but neither the answer or the links to Ohme actually answered the question being asked regarding multiple cars on one charger. I did reply back again asking for clarification as all they mentioned was multiple schedules but got no response

Here’s what they said

Ohme Home Pro is compatible with charging anytime, so you will be able to get the benefit of cheaper charging.

 

On the Ohme Scheduling page, you can set up multiple schedules to suit your charging. Please click on the link for more information.

 

https://ohme-ev.com/support/explore-charge-schedules/

 

Charge Anytime works as per the schedule added to the Ohme app. We smart-charge the EV and make sure your EV is ready by the end of the semester. You can plan your charge based on your needs.

 

https://ohme-ev.com/support/how-do-i-set-up-ovo-charge-anytime/

 

Please note that you need to use Urgent or Boost Charge for emergency use; this won't be charged at a lower cost as the charger tries to charge your car as quickly as possible. So we won't be able to smart-charge.

Are you able to help?

Thanks

Howdy @Locoblade ,

In that setup you can just plug in any EV you want freely and it’ll just work. Don’t worry about messing with the settings! :)

Thanks, I thought it needed to know what car it was charging so it knows when and how long to charge to have it charged ready by the end of your schedule etc?

Nope, it just works :)

I currently have a compatible Ohme Smart Charger and an Audi Q8 etron. Charge Anytime works fairly well through the charger and kaluza. If we get another EV, can we just plug it in and let Ohme do the work?

Yup! As long as the second EV is compatible with the Charger e.g. the right type of socket for a Tethered Charger (unless you have an adaptor), you can freely plug in ANY EV you wish and get the Charge Anytime rates.

Guest usage is also allowed and qualifies too - just make sure the guest has your consent to charge first! :)

Thanks.