Skip to main content
Rank 2
February 8, 2023
Solved

Charge Anytime - how can I switch cars, or connect Charge Anytime to multiple vendor accounts?

  • February 8, 2023
  • 73 replies
  • 3576 views

After a small number of charges with the Charge Anytime bolt-on I can see a credit on my OVO account so it seems to be working albeit with a few small issues.

The sign up process asked if I had one or more EVs so it would follow that the ability to add more should be available or if a manufacturer account which is connected to the Charge Anytime account has multiple cars within it there should be some mechanism to either manually select which vehicle is waiting to be charged or perhaps Charge Anytime should detect which is ready to charge automatically.

 

I need to charge a second car which is in my "My Renault" account but am still waiting for a reply regarding my situation and what I should expect to do to make this work.

 

Does anyone know how one can switch from one car to another or to connect Charge Anytine to multiple vendor accounts? (For example Renault and Vauxhall or two Renault accounts).

 

Any help much appreciated so I can charge at the reduced rare.

 

Thanks 

 

Gaz

Best answer by Emmanuelle_OVO

Updated on 23/01/25 by Ben_OVO

 

You’re able to add more than one EV for Charge Anytime from within the Charge app. You can download the app here.

 

 

The following topics may also be helpful:

 

 

Who can get Charge Anytime?

 

There are now two ways you can get Charge Anytime:

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

73 replies

BPLightlog
Super User
Super User
December 2, 2023

Hi @Terrier28 , I will let others answer specifics where they have experience but a general post from elsewhere -

The Charge Anytime app is used for direct to vehicle (D2V) control. Where a customer has an eligible vehicle but does not have an eligible charger, they should use the D2V app. Where a customer has an eligible charger (regardless of whether or not their vehicle is eligible), they should use the charger app.


The difference between the two at the moment is that the D2V customer will see savings in their D2V app, whilst the charger customer can see savings in a page called “Your EV” in the My OVO account.


If a customer has an eligible charger and has downloaded the D2V app, they are likely to be setting schedules in multiple apps which will cause a conflict in commands being sent to charge the battery. As a result they may miss their ready by times and will probably not be able to reconcile their Charge Anytime credits.

Hope that is useful in some way 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
December 2, 2023

Hi @Terrier28 , I will let others answer specifics where they have experience but a general post from elsewhere -

The Charge Anytime app is used for direct to vehicle (D2V) control. Where a customer has an eligible vehicle but does not have an eligible charger, they should use the D2V app. Where a customer has an eligible charger (regardless of whether or not their vehicle is eligible), they should use the charger app.


The difference between the two at the moment is that the D2V customer will see savings in their D2V app, whilst the charger customer can see savings in a page called “Your EV” in the My OVO account.


If a customer has an eligible charger and has downloaded the D2V app, they are likely to be setting schedules in multiple apps which will cause a conflict in commands being sent to charge the battery. As a result they may miss their ready by times and will probably not be able to reconcile their Charge Anytime credits.

Hope that is useful in some way 

Thanks for the reply. I will try the Ohme app for the Vauxhall and see what happens

Emmanuelle_OVO
Retired Moderator
Retired Moderator
December 4, 2023

Hey @Terrier28,

 

Welcome to the OVO Online Community,

 

The following topics might be helpful to you:

 

 

I’ve added a badge to your account so that fellow EV owners can see you’re one of them! 😊

Renewable Energy? Big Fan.
Abby_OVO
Community Manager
Community Manager
December 6, 2023

Hey @Locoblade 

 

Did the smart home team get back to you about this?

Currently Playing: She's Electric
Newcomer
December 7, 2023

Hey @Locoblade 

 

Did the smart home team get back to you about this?

Hi Abby

 

I did ask them how it would work with an Ohme charger and they did reply, but neither the answer or the links to Ohme actually answered the question being asked regarding multiple cars on one charger. I did reply back again asking for clarification as all they mentioned was multiple schedules but got no response

 

Here’s what they said

Ohme Home Pro is compatible with charging anytime, so you will be able to get the benefit of cheaper charging.

 

On the Ohme Scheduling page, you can set up multiple schedules to suit your charging. Please click on the link for more information.

 

https://ohme-ev.com/support/explore-charge-schedules/

 

Charge Anytime works as per the schedule added to the Ohme app. We smart-charge the EV and make sure your EV is ready by the end of the semester. You can plan your charge based on your needs.

 

https://ohme-ev.com/support/how-do-i-set-up-ovo-charge-anytime/

 

Please note that you need to use Urgent or Boost Charge for emergency use; this won't be charged at a lower cost as the charger tries to charge your car as quickly as possible. So we won't be able to smart-charge.

 

Are you able to help?

Thanks

Blastoise186
Super User
Super User
December 7, 2023

Howdy @Locoblade ,

In that setup you can just plug in any EV you want freely and it’ll just work. Don’t worry about messing with the settings! :)

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
December 7, 2023

Howdy @Locoblade ,

In that setup you can just plug in any EV you want freely and it’ll just work. Don’t worry about messing with the settings! :)

Thanks, I thought it needed to know what car it was charging so it knows when and how long to charge to have it charged ready by the end of your schedule etc?

 

Blastoise186
Super User
Super User
December 8, 2023

Nope, it just works :)

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 5
April 2, 2024

I currently have a compatible Ohme Smart Charger and an Audi Q8 etron. Charge Anytime works fairly well through the charger and kaluza. If we get another EV, can we just plug it in and let Ohme do the work?

Blastoise186
Super User
Super User
April 2, 2024

I currently have a compatible Ohme Smart Charger and an Audi Q8 etron. Charge Anytime works fairly well through the charger and kaluza. If we get another EV, can we just plug it in and let Ohme do the work?

Yup! As long as the second EV is compatible with the Charger e.g. the right type of socket for a Tethered Charger (unless you have an adaptor), you can freely plug in ANY EV you wish and get the Charge Anytime rates.

Guest usage is also allowed and qualifies too - just make sure the guest has your consent to charge first! :)

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!