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Rank 2
February 8, 2023
Solved

Charge Anytime - how can I switch cars, or connect Charge Anytime to multiple vendor accounts?

  • February 8, 2023
  • 73 replies
  • 3601 views

After a small number of charges with the Charge Anytime bolt-on I can see a credit on my OVO account so it seems to be working albeit with a few small issues.

The sign up process asked if I had one or more EVs so it would follow that the ability to add more should be available or if a manufacturer account which is connected to the Charge Anytime account has multiple cars within it there should be some mechanism to either manually select which vehicle is waiting to be charged or perhaps Charge Anytime should detect which is ready to charge automatically.

 

I need to charge a second car which is in my "My Renault" account but am still waiting for a reply regarding my situation and what I should expect to do to make this work.

 

Does anyone know how one can switch from one car to another or to connect Charge Anytine to multiple vendor accounts? (For example Renault and Vauxhall or two Renault accounts).

 

Any help much appreciated so I can charge at the reduced rare.

 

Thanks 

 

Gaz

Best answer by Emmanuelle_OVO

Updated on 23/01/25 by Ben_OVO

 

You’re able to add more than one EV for Charge Anytime from within the Charge app. You can download the app here.

 

 

The following topics may also be helpful:

 

 

Who can get Charge Anytime?

 

There are now two ways you can get Charge Anytime:

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

73 replies

Blastoise186
Super User
Super User
April 21, 2023

That’s also something that might be on the radar. I wouldn’t be surprised if it is!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 1
April 23, 2023

Can you Help I have two EV and have just signed up for charge anytime with an OHME charger, will I be ok when I switch cars to charge the other vehicle?

Blastoise186
Super User
Super User
April 23, 2023

Yup! You'll be fine 

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
BPLightlog
Super User
Super User
April 23, 2023

Hi @Nevison as Blastoise says, that should work ok. The details show that either a compatible charger or compatible EV should work. Just watch for the need for a smart meter on 30 min readings and no solar panels

https://www.ovoenergy.com/electric-cars/charge-anytime

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
GazwadAuthor
Rank 2
May 4, 2023

Just to add that if you wish to charge a different car either concurrently or just a change of vehicle the current system in place for signing up with just a compatible vehicle cannot cope very well.

The issues are being looked at but are more pronounced if you have two cars from the sane manufacturer.

The workaround is to have a different email address used for each car and the associated vendors account.

When you then connect to charge anytime you'll need to sign up with a different email address for each vehicle, feed the credentials to the app but remember you'll still be giving the correct account details for your OVO account.

Depending on which vehicles you have and what account details you set up as well as the age of device being used it can get a bit frustrating.

 

Hopefully you have a couple of google email addresses you can use, perhaps create a new knew specifically for the vehicle and it's owners app.

 

HTH

 

Gaz

Tim_OVO
OVO Staff
OVO Forum Legend
May 5, 2023

Thanks @Gazwad, so registering two vehicles with direct to vehicle is a bit fiddly? 

 

I wonder if that helps those with two compatible EVs and a compatible charger to choose the latter as the best option...

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
GazwadAuthor
Rank 2
May 5, 2023

At my property I have a small Solar PV setup 2kWp which meant I couldn't have the plug-in there.

After talking to Indra it seems doable to change my Podpoint for an Indra Smart Pro without too much waste so just in case we have a sunny day I'm getting one installed.

It has not arrived yet but I fed OVO just the chargepoint name and it said I was good to go.

I'm thinking that since the configuration is done completely differently if you have a compatible chargepoint then the complication of which car is plugged in is simply ignored as OVO can see how much power was used via Kaluza and determine how much of that was imported.

 

Gaz

Rank 2
May 6, 2023

I’ve just switched to OVO from Octopus to use Charge Anytime. Just got my Smart meters installed in super quick time and my gas meter is up and running with half hour readings but I’m still waiting for my electricity smart meter to show up in app so I can’t yet register for Charge Anytime in the OVO app. 

While waiting for this I decided  to test the Charge Anytime App and I’m glad to see it all works fine with my Tesla Model 3.  

However I see you have to login to Charge Anytime with your Google or Apple credentials which makes me wonder if 2 people can use Charge Anytime with the same vehicle, specifically a Tesla. Can anyone clarify this? 

I also don’t see how my Charge Anytime App is linked to my OVO account but this might be clear when I can register for Charge Anytime within the OVO App. 
 

Lastly  I have a Hypervolt charger so are there any plans to support this charger for Charge Anytime? I assume this would be much simpler as having 3 apps (Tesla, Hypervolt and Charge Anytime) to control charging is just an added complication. 

Looking forward to getting some feedback and to having Charge Anytime up and running on my OVO account. 
 

 
 

 

 

Rank 2
May 8, 2023

I recently switched to OVO and have started to use Charge Anytime successfully with my BMW i4: The Android app installed and set itself up faultlessly and my first charge worked as expected.

 

Now I am attempting to get it working with my wife’s Cupra Born on her iPhone. The app installs and successfully links to our OVO account and her Cupra account but then it gets stuck at ‘Trying to locate your Cupra’ and there are no options available to try and change, for example, the pinpointed location of the charger in case that is the problem. Uninstalling and reinstalling doesn’t help either because Apple ‘helpfully’ re-uses the previously entered settings, so it starts up at the ‘Trying to locate your Cupra’ page and not at the beginning of setup.

The car’s location is showing correctly in the Cupra app and is updating so I am not sure how to proceed.

 

Any advice?

Tim_OVO
OVO Staff
OVO Forum Legend
May 9, 2023

Hi @RobG-Reading and welcome to OVO and Charge Anytime!

 

But am I right in thinking you have the one Tesla EV but you want more than one person to be able to access the Charge Anytime app to manage charging?

 

Lastly  I have a Hypervolt charger so are there any plans to support this charger for Charge Anytime? I assume this would be much simpler as having 3 apps (Tesla, Hypervolt and Charge Anytime) to control charging is just an added complication. 

 

I can’t give you a specific time frame for charger or EV compatibility updates, but I know we’re working with these companies in the hope of unlocking as many as possible as fast as possible. One thing though: make sure to turn off scheduled charging on your Tesla app and Hypervolt. You should just use Charge Anytime app for anything charging related. 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6