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J
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JSTJST
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June 14, 2025
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Can't schedule charging? (Charge Anytime, Indra Smart Pro Gen 2 and Corsa Electric)

  • June 14, 2025
  • 16 replies
  • 541 views

I’ve got started with Charge Anytime, Indra Smart Pro Gen 2 and Corsa Electric. When first plugged in, charging started. I was able to charge one more time. Now I can’t get it to start. 
the interaction between The Vauxhall app, the Indra app, and OVO is very unclear. 
when I try and set a charging schedule in Indra, I get ‘Failed to create schedule…’

When I  just plug the car in, I have white flashing lights on the charger. I did also have green flashing lights. As far as I am aware I have not set any other schedule or limits. 
 

What I want to do is charge today, I can wait till OVO wants to start if necessary, but right now the process just seems to be stalled. I’ve disconnected and reconnected. 
 

All and any advice gratefully accepted

 

thanks

 

Jeffrey

Best answer by Blastoise186

Updated on 04/11/25 by Ben_OVO

I think I see the problem.

You’re setting the schedule too close to the current time and/or unplugging and re-plugging too fast. Please try the following:

  1. Unplug the vehicle completely
  2. Set the CA app to something like 7pm tonight - it’s strongly recommended to give it a few hours allowance to play with!
  3. Wait 30 minutes for the system to reset
  4. Plug-in again

This usually unjams the issue you may have triggered

 

Download the OVO Charge app from the App Store or Google Play.

16 replies

Blastoise186
Super User
Blastoise186Super User
Super User
June 14, 2025

Howdy ​@JSTJST ,

You should be able to just set the schedule in the Charge Anytime app and let things run - but charging won’t always start immediately. If that’s not happening as you’d expect, it sounds like the Charge Anytime team need to run diagnostics. Please DO NOT try to set schedules anywhere else!

Try 0330 175 9678 or ovocharge@ovo.com .

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    J
    Rank 2
    JSTJSTAuthor
    Rank 2
    June 14, 2025

    Just using the anytime app will be simpler. 
    i set it to Ready By  12.00 (1 hour away) but it’s still just 4 flashing white lights (Planning Your Next Charge). 
     

    Blastoise186
    Super User
    Blastoise186Super UserSolved
    Super User
    June 14, 2025

    Updated on 04/11/25 by Ben_OVO

    I think I see the problem.

    You’re setting the schedule too close to the current time and/or unplugging and re-plugging too fast. Please try the following:

    1. Unplug the vehicle completely
    2. Set the CA app to something like 7pm tonight - it’s strongly recommended to give it a few hours allowance to play with!
    3. Wait 30 minutes for the system to reset
    4. Plug-in again

    This usually unjams the issue you may have triggered

     

    Download the OVO Charge app from the App Store or Google Play.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      J
      Rank 2
      JSTJSTAuthor
      Rank 2
      June 14, 2025

      That worked! I’m very grateful. I’ll post the full outcome

       

       jeffrey 

      J
      Rank 2
      JSTJSTAuthor
      Rank 2
      June 14, 2025

      So I  got fully charged (before 7pm). 👍
      So going forward now, should I first set the ready-by time in CA for a long distant time, then plug in the car, then pause/stop it if I want to stop at 80%?


      I’m not seeing anyway to stop at 80% automatically. Could I change the Ready By time once it starts charging, to an estimate of the time needed for 80%?
       

       Is it safe to open the Vauxhall app during the charging?

       Thanks

       Jeffrey 

        Peter E
        Super User
        Peter ESuper User
        Super User
        June 14, 2025

        ​@JSTJST As a general comment, using apps to monitor is very unlikely to upset the Charge Anytime process. Just don't change the status of anything. Even asking the car to set the cabin preconditioning may upset something but that is a question of experimenting to see what you can do with commands once you have established a consistent pattern of Charge Anytime use.

         

        As ​@Blastoise186 has said, never attempt to set schedules or timers directly with the vehicle or through the app. It will mess everything up.

         

        Charging to a percentage is tricky. I would suggest you use the contact details given to see if that is possible but trying to use the Ready Time may be inconsistent at best and may cause a complete failure to charge at worst.

         

        Peter

         

        Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
        Blastoise186
        Super User
        Blastoise186Super User
        Super User
        June 14, 2025

        You can, however, set charge limits if you want. Just make sure they're set before you plug-in and you're good to go

        Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
          J
          Rank 2
          JSTJSTAuthor
          Rank 2
          June 14, 2025

          Thanks Peter E & Blastoise. That’s helpful. 
           

          I don’t think I can set a charging limit with my car (Corsa-e), unless anyone has any ideas?

          J
          Rank 2
          JSTJSTAuthor
          Rank 2
          June 14, 2025

          For instance, I don’t suppose reducing the entered Car Battery Capacity from 48kWh to 39 would do it? 

          Blastoise186
          Super User
          Blastoise186Super User
          Super User
          June 14, 2025

          I probably wouldn’t recommend that - it may cause other issues.

          Have a chat with your dealer - they might have a way to do what you’re after.

          Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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