Can't schedule charging? (Charge Anytime, Indra Smart Pro Gen 2 and Corsa Electric)

Howdy ​@JSTJST ,

You should be able to just set the schedule in the Charge Anytime app and let things run - but charging won’t always start immediately. If that’s not happening as you’d expect, it sounds like the Charge Anytime team need to run diagnostics. Please DO NOT try to set schedules anywhere else!

Try 0330 175 9678 or chargeanytime@ovo.com .

Just using the anytime app will be simpler. 
i set it to Ready By  12.00 (1 hour away) but it’s still just 4 flashing white lights (Planning Your Next Charge). 
 

That worked! I’m very grateful. I’ll post the full outcome

 jeffrey 

So I  got fully charged (before 7pm). 👍
So going forward now, should I first set the ready-by time in CA for a long distant time, then plug in the car, then pause/stop it if I want to stop at 80%?

I’m not seeing anyway to stop at 80% automatically. Could I change the Ready By time once it starts charging, to an estimate of the time needed for 80%?
 

 Is it safe to open the Vauxhall app during the charging?

 Thanks

 Jeffrey 

​@JSTJST As a general comment, using apps to monitor is very unlikely to upset the Charge Anytime process. Just don't change the status of anything. Even asking the car to set the cabin preconditioning may upset something but that is a question of experimenting to see what you can do with commands once you have established a consistent pattern of Charge Anytime use.

As ​@Blastoise186 has said, never attempt to set schedules or timers directly with the vehicle or through the app. It will mess everything up.

Charging to a percentage is tricky. I would suggest you use the contact details given to see if that is possible but trying to use the Ready Time may be inconsistent at best and may cause a complete failure to charge at worst.

Peter

You can, however, set charge limits if you want. Just make sure they're set before you plug-in and you're good to go

Thanks Peter E & Blastoise. That’s helpful. 
 

I don’t think I can set a charging limit with my car (Corsa-e), unless anyone has any ideas?

For instance, I don’t suppose reducing the entered Car Battery Capacity from 48kWh to 39 would do it? 

I probably wouldn’t recommend that - it may cause other issues.

Have a chat with your dealer - they might have a way to do what you’re after.

​@JSTJST 

I don't know if you are familiar with the SpeakEV forum. 

https://www.speakev.com/forums/

It doesn't have a Vauxhall forum as such but there is no harm in looking for the answer on there or perhaps even joining the forum and asking the same question. I'm sure someone would have had the same query. I hope you find an answer and if you do then it would be great to know what it is.

Peter

Hey ​@JSTJST 

I’m glad to see our community members were able to help you out here and set you on the right path! I just wanted to add the following guide as it may be helpful to come back to:

If you’ve ever got any other questions in future, feel free to pop back any time.😊

A little niggling issue.

No problems with Indra until we moved to the app.  Since we moved to the app and Charge Anytime we seem to have issues.  When the car is plugged in, the Indra app has parts greyed out, and the CA app shows a “Connection Issue” and the car is not connected.  I’ve had experiences where it has been plugged in for days and no charge happened (Indra logo solid white, led lights flashing white).  I’ve found out now that if I unplug the car a minute later the Indra logo flashes white for 15 secs then goes back to solid white. I then plug it in and then it will charge.

Something seems to be wrong since everything was working fine with the web app.  Anyone else experiencing this? Any help would be appreciated

Hi ​@stevo_A ,

Possibly an Indra issue rn, but I’d suggest checking with the Charge Anytime team first on 0330 175 9678.

Afternoon ​@stevo_A and welcome to the OVO Forum!

If you check your profile you’ll see I’ve added your EV badge. I’m sorry to hear of the issues you‘ve been experiencing. Have you managed to contact the Charge Anytime team yet as per ​@Blastoise186’s advice? To let you know, they can also be reached via email at chargeanytime@ovo.com.

If you could let us know what the team tell you that’d be really helpful. Cheers!

Hi ​@JSTJST 

I’m not sure if you’ve seen (and upvoted) the  feature request to be able to add a specified amount of charge at: 

If not, maybe you could upvote it as well to help it get incorporated? (the OP had a e208  - same Stellantis platform as the Corsa-e)