Can I add a second car to my Charge Anytime?

I’ll raise this to the team @Nimitgoyal 

It doesn’t work with 2 cars , I’ve been in touch with customer services twice and it’s a joke and I’ve logged a complaint with no resolution date provided and the real truth is it doesn’t work , great marketing - nil delivery !!!!

go to octopus intelligent 

It should do if you’re on the latest app version.

Likewise, you can use it with 100+ cars if you do it via the charger method.

Hey @Steamroller,

I’m sorry to hear that you’re having issues,

Have you contacted the team directly?

yes ive had 2 long calls deleting the app , re-adding it and then remove the cars and try to re-add them , only for it to take 10-20 attempts to re-add the car , then the car that was communicating with the app to stop and the latest one added starts to communicate , ita a cycle that wont stop and simply costs me money , which when i asked for a rebate on , was totally rebuffed , if your going to market something at least check it works in the first place !

I have both our cars on the charge anytime app. Each time I start charging I have to add another electric vehicle as otherwise charging doesn't start. This cannot be right!

I also have two account numbers!

Howdy @Snootyooty ,

You might want to let the Charge Anytime team know*edited by moderator*.

They can dig the logs and figure this out with you.

Thank you Blastoise186. I will contact the charge anytime team.

Hi @Snootyooty,

I’m sorry to hear that you’re having trouble with your Charge Anytime app. Please let us know if you’re having any trouble getting through to the team for help. 

I’ve also added an EV badge to your profile as you’ve mentioned having an electric vehicle. This helps other community members with green tech to identify you.

Thank you Shads_OVO. I will contact the team today.