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Do smart gas meters give a warning when their batteries are low before the supply gets cut-off?

  • October 18, 2020
  • 1 reply
  • 13597 views

  • Carbon Cutter*****
  • 91 replies

I just read  this article and if true I wish I never asked to have a gas smart meter fitted.

Knowing my luck the battery will die in the winter months when I really need the central heating !

I would have thought that there would be a battery low warning so you have time to contact your energy supplier to replace the battery ?

Best answer by Tim_OVO

Updated on 11/03/25 by Emmanuelle_OVO:

 

I can see why this article has got you worried - so let’s do some fact-checking to put your mind at ease!

 

All gas meters (smart and traditional) have an internal battery which powers the screen or dial (they aren’t wired to the power supply like your electricity meter). When the battery is low you may notice your gas meter will emit a beeping sound. Unfortunately meter batteries aren’t easily interchangeable like replacing the batteries in a remote control so if the battery has failed, then the meter will need to be replaced to prevent you losing power if the battery fails. If your gas meter is making an electronic beeping sound, reach out to our Support Team to confirm this and book in a free meter exchange. 

 

We often find that there’s a lot of misinformation and scare-mongering in the reporting around smart meters, so we’ve put together some FAQs to help sort the fact from fiction:
 

 

We’re hoping this helps convince you of the benefits of going smart!

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

 

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1 reply

Tim_OVO
Community Manager
  • Community Manager
  • 1878 replies
  • Answer
  • October 21, 2020

Updated on 11/03/25 by Emmanuelle_OVO:

 

I can see why this article has got you worried - so let’s do some fact-checking to put your mind at ease!

 

All gas meters (smart and traditional) have an internal battery which powers the screen or dial (they aren’t wired to the power supply like your electricity meter). When the battery is low you may notice your gas meter will emit a beeping sound. Unfortunately meter batteries aren’t easily interchangeable like replacing the batteries in a remote control so if the battery has failed, then the meter will need to be replaced to prevent you losing power if the battery fails. If your gas meter is making an electronic beeping sound, reach out to our Support Team to confirm this and book in a free meter exchange. 

 

We often find that there’s a lot of misinformation and scare-mongering in the reporting around smart meters, so we’ve put together some FAQs to help sort the fact from fiction:
 

 

We’re hoping this helps convince you of the benefits of going smart!

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

 


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