Help with my meter

Support categories for all Pay As You Go meter types.

Help with my traditional PAYG meter

Not topped up for a while? Here’s some advice for traditional meters

Traditional Pay As You Go meter error codes and what they mean

How to tell why there’s no electricity or gas in your home

Did you know your traditional top up electricity meter has a ‘fail safe’ mode?

Help with my smart PAYG meter

Pay As You Go smart meters and In Home Displays (IHDs)

Pay As You Go: Smart Meter Video Tutorial Series