I'm moving on the 8th February and have already informed OVO so my Fixed Plan will end on that date, I have been taking part in the Power Move Flex this month and have earned credit in 3 of the events so far but will I still received the credit for February if my contract has ended.
Solved
Will I lose my Power Move Flex Credit if I'm moving house?
Best answer by Chris_OVO
Updated on 21/01/26 by Chris_OVO
Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.
We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.
The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet.
Our current trials are now closed, and we'd like to thank our users for their participation.
You can find more information Power Move can be found here:
Hey
Wishing you the best of luck with the move as it’s never an easy task! 🏡
With PMF you’ll still get credit for the time you took part but the team have said you’ll just miss the comms at the end of the month. Any more questions let me know and I can take them away to the team.
+8- Super User
Hi
IIRC you’d get PM/PMF credits pro-rated for the portion of the month your account was active for.
Good luck with the house move!
+4Updated on 21/01/26 by Chris_OVO
Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.
We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.
The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet.
Our current trials are now closed, and we'd like to thank our users for their participation.
You can find more information Power Move can be found here:
Hey
Wishing you the best of luck with the move as it’s never an easy task! 🏡
With PMF you’ll still get credit for the time you took part but the team have said you’ll just miss the comms at the end of the month. Any more questions let me know and I can take them away to the team.
+8- Super User
Good news! If you’re moving house, I can do ya a special offer. How about a £0 Exit Fee that I can apply automatically to your account.
Simply use the Moving Out tool in MyOVO and I’ll automatically apply the fee waiver for you via MagicTricks.
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