Skip to main content
STEMBOBBest Answer
Rank 1
September 21, 2025

Hi ​@STEMBOB ,

From what Indra has told me previously, this is probably going to require some diagnostics on their end. Could you give them a shout?

https://www.indra.co.uk/support/

Figured it out ...just turned my car OFF without anything plugged in etc..left it for 30 minutes and tried again.

View in thread

3 replies

Blastoise186
Super User
Blastoise186Super User
Super User
September 21, 2025

Hi ​@STEMBOB ,

From what Indra has told me previously, this is probably going to require some diagnostics on their end. Could you give them a shout?

https://www.indra.co.uk/support/

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 1
STEMBOBAuthorBest Answer
Rank 1
September 21, 2025

Hi ​@STEMBOB ,

From what Indra has told me previously, this is probably going to require some diagnostics on their end. Could you give them a shout?

https://www.indra.co.uk/support/

Figured it out ...just turned my car OFF without anything plugged in etc..left it for 30 minutes and tried again.

    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    September 22, 2025

    Hey ​@STEMBOB,

     

    It's great to hear that you were able to resolve the issues. You're right; if you turn off the car and leave it unplugged for 30 minutes, that will give the system enough time to reset and prepare for the next charging session.

     

    Happy driving! 

    Renewable energy jokes never get old.
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd