Solved
Why is Hyundai Ionic showing up as unplugged?
Hi, trying to charge my Hyundai Ionic 5 for the first time, appreciate it's only beta at present. I've plugged in but ca app says unplugged and no urgent charge option. Any ideas please?
Updated on 30/07/25 by Abby_OVO
Hey
Is this via the Hyundai app? It might be worth reaching out to Hyundai to check how/if this is available via their app if it’s not available to you.
If it’s via the Charge Anytime app, you can reach out to the team for help by:
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Call 0330 175 9678 (Option 1 new customers/option 2 existing customers)
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Email via chargeanytime@ovo.com
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Webchat, click the link then the green chat icon at the bottom right of the page
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