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anotherannoyeduser
Rank 1
February 24, 2023
Solved

Why can't we move to a new supplier?

  • February 24, 2023
  • 4 replies
  • 238 views

I wanted to leave Ovo, too many issues and disappointments to go into, suffice to say I’ve been banned at least 2x  in 5 years.

 

Tried to go through the switch companies and all of them said no can do… Anyone know why?

Best answer by Jeffus

Apparently this is the answer, I wondered if Ovo were preventing users (we collectively in my post) from doing for reasons unclear..

 

Thanks to @Blastoise186 for the response and I posted this to clarify it was a collective “we” I meant in my original post. Sorry for any confusion.

 

When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.

The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.

Hi @anotherpissedoffuser 

Plenty of energy suppliers let you switch. But you have to go directly to their website 

For example octopus

https://octopus.energy/quote/#/

No supplier is perfect. 4.8 out of 5 on Trustpilot it pretty good

https://uk.trustpilot.com/review/octopus.energy

Let us know who you switch to and how it goes as it may help other users who visit this forum.

Good luck whatever you decide. 

4 replies

Blastoise186
Super User
Blastoise186Super User
Super User
February 25, 2023

I’m afraid we can’t answer this as it’s account specific. Sorry.

Also, if you are forum banned, you should not be on this forum with another account.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
A
Rank 1
anotherannoyeduserAuthor
Rank 1
February 25, 2023

Apparently this is the answer, I wondered if Ovo were preventing users (we collectively in my post) from doing for reasons unclear..

 

Thanks to @Blastoise186 for the response and I posted this to clarify it was a collective “we” I meant in my original post. Sorry for any confusion.

 

When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.

The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.

M.isterW
Rank 6
M.isterW
Rank 6
February 25, 2023

I changed supplier earlier this year. I don't know why you're having problems 🤷

1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators.... No gas 😊
Jeffus
Rank 20
JeffusSolved
Rank 20
February 25, 2023

Apparently this is the answer, I wondered if Ovo were preventing users (we collectively in my post) from doing for reasons unclear..

 

Thanks to @Blastoise186 for the response and I posted this to clarify it was a collective “we” I meant in my original post. Sorry for any confusion.

 

When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.

The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.

Hi @anotherpissedoffuser 

Plenty of energy suppliers let you switch. But you have to go directly to their website 

For example octopus

https://octopus.energy/quote/#/

No supplier is perfect. 4.8 out of 5 on Trustpilot it pretty good

https://uk.trustpilot.com/review/octopus.energy

Let us know who you switch to and how it goes as it may help other users who visit this forum.

Good luck whatever you decide. 

    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd