Why is there no contact OVO email address on MyOVO home page or any where else on the site
Does OVO not wish to be bothered by customers? If not please say. Then I can help by moving to another supplier.
Have noticed others on forum are having same problem. Can anyone suggest a supplier who likes to hear from customers?
Updated on 14/09/23 by Abby_OVO:
Our Support team’s web messaging and WhatsApp opening hours will be:
8am - 6pm Monday to Friday
9am - 2pm on Saturdays
Our Support team can be contacted by phone on 0330 303 5063 between:
9am to 5pm Monday to Friday.
If you need to contact the team on a Sunday, our Social team is able to support you. Send us a message on Facebook or Twitter from 9am - 5pm. This team is also able to schedule an emergency meter appointment if needed. More info on what to do in an emergency here.
You can see all open contact channels via our Help Centre.
There will be no change to Collections opening hours (0800 069 9831). Open Monday to Thursday 8am-8pm, Friday 8am-6pm, and Saturday 9am-2pm. Get advice support with your energy payments here.
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
