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October 2, 2023
Solved

When is the Warm Home Discount (WHD) available?

  • October 2, 2023
  • 13 replies
  • 4877 views

HI

Does any body got an idea when the 2023/2024 application for Warm Home Discount (WHD) will be opening?

Thanks

Best answer by Jeffus

Updated on 08/10/24 by Emmanuelle_OVO:

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount is a one-off £150 discount given to eligible domestic electricity customers to help with their energy costs. It's usually paid between October and March of each scheme year. It's a Government scheme funded by participating energy suppliers like us. It’s designed to help people who need it most.

 

The Warm Home Discount (WHD) scheme is closed for the scheme year 2023/24 and will reopen again later this year. 

 

The Warm Home Discount (Broader Group) has now opened to applications from our customers based in Scotland.

 

Customers can apply online here

 

Broader Group Eligibility Criteria can be found here.
 

We encourage all customers who believe they fall into the Broader group (Scotland Only) to apply online via the OVO and Boost websites. 

 

However, If a customer needs some assistance completing their WHD application please contact our support team

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

Ways to get financial support

 

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

 

How do I register for the Priority Services Register (PSR)?

 

Check out the Customer Support package here: https://winter-support-package.ovoenergy.com/

 

The broader group in Scotland still needs to apply.

You can apply hear @FREEFLOW 

https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme

First come first served.

If you post how you get on it may help other customers in Scotland 

13 replies

Jeffus
Rank 20
Rank 20
October 2, 2023
FREEFLOWAuthor
Rank 2
October 2, 2023

Good to know, but in the past, that did not mean you could apply on that day with your supplier.

Blastoise186
Super User
Super User
October 2, 2023

The OVO WHD will open soon. Keep an eye on the forum and a few other places. However, you probably won’t need to apply anymore - it’s mostly automated now.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
FREEFLOWAuthor
Rank 2
October 2, 2023

The broader group in Scotland still needs to apply.

Blastoise186
Super User
Super User
October 2, 2023

Those details will be available soon. :)

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Jeffus
Rank 20
JeffusSolved
Rank 20
October 2, 2023

Updated on 08/10/24 by Emmanuelle_OVO:

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount is a one-off £150 discount given to eligible domestic electricity customers to help with their energy costs. It's usually paid between October and March of each scheme year. It's a Government scheme funded by participating energy suppliers like us. It’s designed to help people who need it most.

 

The Warm Home Discount (WHD) scheme is closed for the scheme year 2023/24 and will reopen again later this year. 

 

The Warm Home Discount (Broader Group) has now opened to applications from our customers based in Scotland.

 

Customers can apply online here

 

Broader Group Eligibility Criteria can be found here.
 

We encourage all customers who believe they fall into the Broader group (Scotland Only) to apply online via the OVO and Boost websites. 

 

However, If a customer needs some assistance completing their WHD application please contact our support team

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

Ways to get financial support

 

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

 

How do I register for the Priority Services Register (PSR)?

 

Check out the Customer Support package here: https://winter-support-package.ovoenergy.com/

 

The broader group in Scotland still needs to apply.

You can apply hear @FREEFLOW 

https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme

First come first served.

If you post how you get on it may help other customers in Scotland 

FREEFLOWAuthor
Rank 2
October 3, 2023

The broader group in Scotland still needs to apply.

You can apply hear @FREEFLOW 

https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme

First come first served.

If you post how you get on it may help other customers in Scotland 

I think it still it set for 2022/2023 as when it try to apply, it says, you already applied successfully for home warm discount, but that was last year i did this, so best wait till 16.10.13 i think and the try again.

Jeffus
Rank 20
Rank 20
October 3, 2023

The broader group in Scotland still needs to apply.

You can apply hear @FREEFLOW 

https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme

First come first served.

If you post how you get on it may help other customers in Scotland 

I think it still it set for 2022/2023 as when it try to apply, it says, you already applied successfully for home warm discount, but that was last year i did this, so best wait till 16.10.13 i think and the try again.

Is the 16th related to England? Where did you see it? 

I haven't tried the ovo application myself. I have asked the ovo moderators if the form should work yet. 

Some suppliers have already opened and closed their Scottish Broader group scheme for this year. 

Others are still taking applications like BG but I don't know for how much longer before they run out. 

EDF also opened their form in September 

Octopus is also open

 

Emmanuelle_OVO
Retired Moderator
Retired Moderator
October 4, 2023

Hey @FREEFLOW,

 

As far as I’m aware applications are now open, sorry to hear you’re having issues. 

 

Does this link work? Are you definitely in the broader group, not core? 

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FREEFLOWAuthor
Rank 2
October 4, 2023

Hey @FREEFLOW,

 

As far as I’m aware applications are now open, sorry to hear you’re having issues. 

 

Does this link work? Are you definitely in the broader group, not core? 

It now has worked thanks.