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Rank 1
December 26, 2023
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What is Simpler Energy?

  • December 26, 2023
  • 12 replies
  • 455 views

It’s important I know the difference with simplier energy and a pre payment metre.

 

can anyone explain to me the difference between these two as I been trying to get hold of someone from owo the pass 3 days

 

im a new customer and I don’t want my electric to cut off so is it a pay monthly plan out my direct debit???

    Best answer by joanx

    Updated on 14/11/24 by Shads_OVO

     

    What is the Simpler Energy variable tariff?

    Simpler Energy is our standard variable tariff, which is controlled by Ofgem’s Energy Price Cap.
     

    Simpler Energy prices can be less than the Price Cap, but will never be more. We have two versions of the Simpler Energy tariff:

     

    • Simpler Variable Direct Debit - for customers who pay by Direct Debit. This will have slightly cheaper unit rates and standing charges.

     

    • Simpler Variable On Demand - for customers who don't have a direct debit. This will have slightly more expensive unit rates and standing charges.

     

     

     

     

    Hi Mrlouey!

     

    I am not an expert, but I have been looking at this stuff in the last few days. Simpler Energy is not a pre-pay plan. So, if you are on Simpler Energy you either have a direct debit set up, which spread into 12 even monthly payments. If you don’t have a direct debit set up, then you will get an enormous bill every 3 months which you have to pay right away. 

    Sounds like you are On Demand, so no, you have nothing to pay until the bill comes in. If you can’t or don’t pay that, you might be at risk of getting disconnected.

    Note that the bill when it comes in might be huge. My electricity bill last February was £557 (before government subsidies). If you are On Demand, you need to put that money aside so you can pay it when it comes. If you switch to DD I believe it will lower your prices, and you won’t be surprised by a huge bill.

    Hope this is useful. If someone comes and disagrees with what I have written, they will be right. But I could tell you are worried, and wanted to offer you some relief.

    12 replies

    MrloueyAuthor
    Rank 1
    December 28, 2023

    How do I set an online account up briefly what do I need to do to make this happen ?

    Tim_OVO
    OVO Staff
    OVO Forum Legend
    December 29, 2023

    Hi @Mrlouey,

     

    If you’re a pay monthly OVO customer, here’s a guide to the online account. From that, I’ve copied this bit:

     

    How do I log into my online OVO account?

    You can log in here. Or if it’s your first time logging into your OVO online account, getting set up is a doddle. Just follow these 3 steps.

     

    Step 1

     

    Enter your email address

    Click here then enter your email address and click Submit.

     

    Step 2

     

    Check your email

    We'll send you a link to set up your password. Make sure you do it within 6 hours. And remember - our email might be hiding in your spam!

     

    Step 3

     

    Set your password

    Follow the link in your email, create your password, and you're in!

    If you haven't registered an email address on your energy account before, we'll ask you to confirm a few more details before you set your password.

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