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Top up app- Can my partners card also be registered?

  • October 7, 2023
  • 1 reply
  • 291 views

Hi I have registered our electricity card number to the app on my phone with my bank card, can my partner also register the same card to his phone with his bank card? Obviously using a different login and password.

Best answer by Emmanuelle_OVO

Updated on 14/11/24 by Abby_OVO

 

Hey @SWGW,

 

Welcome to the OVO Online Community!

 

Great question-  It would just be one online account/login per account. So if the account is registered in your name, your partner would just use the same login details each time to top up the meters.

 

As for using separate cards, I’m not 100% sure. I would suggest you login and give it a try, worst case you won’t be able to & need to use the one card. 

 

If you pop back and let us know! It will help other customers.

1 reply

Emmanuelle_OVO
Community Manager
  • Community Manager
  • Answer
  • October 9, 2023

Updated on 14/11/24 by Abby_OVO

 

Hey @SWGW,

 

Welcome to the OVO Online Community!

 

Great question-  It would just be one online account/login per account. So if the account is registered in your name, your partner would just use the same login details each time to top up the meters.

 

As for using separate cards, I’m not 100% sure. I would suggest you login and give it a try, worst case you won’t be able to & need to use the one card. 

 

If you pop back and let us know! It will help other customers.