Three Phase AMR for domestic property unable to send half hourly data

Hi ​@Blastoise186 

Thank you, I will see if them abv are an option.

The MK10D is advertised as a smart meter.

I’m afraid it’s not though - it’s an AMR Meter at best which is not the same as a SMETS1 or SMETS2 Smart Meter. That’s just EDMI’s terrible marketing website.

​@Blastoise186 Thank you, this would explain a lot !! Do you know if I could get half hourly export meter reading from this or is this only a smart meter feature ? 

Nope. Not from that thing I’m afraid IIRC.

You need either a SMETS2 Smart Meter (SMETS1 are no longer being deployed) or a dedicated Export Meter.

Didn’t think so, that will explain why I cant get these readings. 

Thank you for your help, greatly appreciated 😀

This Emlite meter is next to our Solis Inverter, is this a dedicated export meter ?

 Emlite EMP1

It could be - that’s more like it.

This is the inverter its attached to.

Gotcha. In that case, it’s probably a Generation Meter, but if there’s another one in the house that looks similar, that one could be what you’re after.

Thank you, No we have no other meters. 

Just a quick note that a generation reading is not the same as an export reading.

If you’re applying for SEG, it is the export reading you need and, as mentioned, a smart meter will give you that.

​@BPLightlog Thank you for letting me know, I am on with our provider to see if I can get our smart meter changed.

With regards to upgrading our smart meter, do you know if we need permission from our energy provider or can we just change this in house ?

You need to get your supplier to handle that. The supplier owns the meter so only they can touch it.

​@Blastoise186 thank you as always for your help. 

Hey ​@NJ001, 

Following up on your contact with your supplier, did they agree to upgrade your meter to a smart meter?

Please keep us informed of your progress and let us know if we can offer any further advice.

​@Chris_OVO I have just spent all morning on the phone to the supplier, they agreed the smart meter we currently have which was installed in 2018 is unable to provide export readings, and  an exchange is required, I have requested this however they advised I need to contact the local network for the ‘Net Capacity’ reading and submit it back to them to progress, I have managed to get this and currently on hold again to submit this … (fingers crossed).

No idea why they think you have a Smart Meter though - the EDMI Atlas Mk10D is an AMR Meter, not a SMETS1/SMETS2 Smart Meter...

Its been a real eye opener, I appreciate everyone's help thank you, I would still be scratching my head searching for the export reading otherwise 😂

Just curious, but who is your supplier currently? You don’t have to answer if you’d rather not - we’re just curious.

Its British Gas

Well, there’s your problem.

I should have guessed...

Ohh do they have form 😄 I have had this issue for over a year now, first it was not having a G99 cert which we had to pay another £700 for and now this, hopefully this is the last issue. 

Well, feel free to jump ship whenever you want.

You can split the import and export across different suppliers if you want, meaning you can also move both around at once or just move one before doing the other. Totally up to you.

I think once this is all sorted, this is exactly what we’ll be doing, thank you.