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KET
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July 2, 2024
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The Hypervolt pro is a trial, if the trial is unsuccessful will the charge not facilitate the Charge Anytime tariff?

  • July 2, 2024
  • 11 replies
  • 610 views

Hello

We’re buy our first EV, Volvo XC40 registered 9/2023. Have seen the Hypervolt Pro 3 or Ohme Home Pro. Like both but have questions about both:

 

The Ohme is only 3/4G.. my only issue with this is that our house connectivity isn’t always as efficient as it should be and we have ‘black spots’ in the house where we can get intermittent connect. Can I assume this wouldn’t be the charger for me?

 

The Hypervolt pro seems more suitable however my worry is the charger is on a trial. The trial terms states:

2.2 You accept that this is a trial offering, and that the purpose of the trial is to assess the viability and effectiveness of providing the Charge Anytime add-on to owners of the newly unlocked vehicles.

As such, you accept that the Charge Anytime add-on may not operate properly or be fully functional, for which neither we, nor our partners will be liable. (But if any of these arise, we'll try to minimise their impact on you).


So that suggests to me that if the trial is unsuccessful the charge won’t facilitate the Anytime tariff? 

I’ve contacted Hypervolt directly and they say the trial terms are correct  “however we have successfully completed the private beta testing and there were no issue with the integration and hence we made the integration available for wide public”.

 

So if this is the case why is Ovo still stating in their terms that the integration period is 6 months ? 
 

The top and bottom of this is. Is HV ok for me to buy and use with Anytime tariff? 
 

And I assume our new car will be compatible for both chargers??

 

Best answer by Blastoise186

Updated on the 02/06/25 by Emmanuelle_OVO:
 

From 15 July Ohme chargers will no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.

 

It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.

 

You can see all eligibility details in our Charge Anytime page here.


 

 

Hey @KET ,

I’d say based on what you’ve said… You’ll want the Hypervolt. It’s now fully supported on OVO Charge Anytime and while it’s still a “trial” phase, it’s proven pretty stable so far from what I’ve been hearing.

Given you mentioned poor 4G Signal, I cannot recommend the Ohme in your specific case. If you go with the Hypervolt, things should work fine and support ANY EV you plug in - even those used by your guests will get the Charge Anytime rate.

Hope this helps, let me know if you have more questions.

 

Already with OVO? Charge Anytime can be added to any OVO tariff for free. So you can benefit from a super-low EV charging rate with all our tariff options.

 

Not with OVO? You can still check your compatibility before you switch.

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Emmanuelle_OVO
Retired Moderator
Emmanuelle_OVO
Retired Moderator
July 4, 2024

We’d love to hear from you @KET about your experience with the Pro 3 if you’re able to pop back with an update 😊

Renewable Energy? Big Fan.
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