My OVO bill is calculated to the 24th of each month.My IVIE monitor calculates to the first of every month.
Is there any way to synchronise them to the same date?
Answer
Synchronize IVIE monitor and OVO account billing
Best answer by Blastoise186
Afraid not. It’s a fixed thing. ivie will have to shift over, but I suspect both are hardcoded
+1- Plan Zero Hero
Hi
You might have to ask ivie support for that, but I’m not sure much can be done I’m afraid.
+2- Plan Zero Hero
HiÂ
You might have to ask ivie support for that, but I’m not sure much can be done I’m afraid.
+1- Plan Zero Hero
- Answer
Afraid not. It’s a fixed thing. ivie will have to shift over, but I suspect both are hardcoded
+5- Plan Zero Hero
You can change the date of your direct debit which I thought changed the billing period?
+1- Plan Zero Hero
Nope! That doesn’t change the billing cycle with any energy supplier. It does change it for EE though if you have a mobile phone contract with them
- Plan Zero Hero
As far as I can tell, the date of the DD is irrelevant, although it might not be if variable DDs are ever introduced.Â
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+1- Plan Zero Hero
OVO used to support Variable DD in the early days, but it looks like they terminated that support some time ago. I doubt the new billing platform has ever supported them and probably won’t ever support them.
+2- Plan Zero Hero
My OVO bill is calculated to the 24th of each month.My IVIE monitor calculates to the first of every month.
Is there any way to synchronise them to the same date?
Perhaps just phone OVO and ask, although reading all the comments I suspect not.Â
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