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Best answer by Blastoise186

Hi ​@LSeagull ,

Sounds like a meter fault to me. I’d suggest calling OVO about this since you need to upgrade that meter to Smart Meters anyway.

5 replies

Blastoise186
Super User
Blastoise186Super UserSolved
Super User
November 27, 2024

Hi ​@LSeagull ,

Sounds like a meter fault to me. I’d suggest calling OVO about this since you need to upgrade that meter to Smart Meters anyway.

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    L
    Rank 1
    LSeagullAuthor
    Rank 1
    November 28, 2024

    Thank you for that!

     

    Shads_OVO
    Retired Moderator
    Shads_OVO
    Retired Moderator
    December 2, 2024

    Hi ​@LSeagull, 

     

    Just wanted to check if you’ve managed to get in touch and get this sorted?

    L
    Rank 1
    LSeagullAuthor
    Rank 1
    December 3, 2024

    Thank you - OVO have emailed to say they’ll get to my meter in due course.

    Shads_OVO
    Retired Moderator
    Shads_OVO
    Retired Moderator
    December 4, 2024

    ​@LSeagull, glad to hear this. Hope this is all sorted for you now. Please let us know if you have any further issues.

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    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd