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Blastoise186
Blastoise186Best Answer
Super User
Nov 27, 2024 3:35 PM UTC

Hi ​@LSeagull ,

Sounds like a meter fault to me. I’d suggest calling OVO about this since you need to upgrade that meter to Smart Meters anyway.

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5 replies

Blastoise186
Super User
Blastoise186Super UserBest Answer
Super User
Nov 27, 2024 3:35 PM UTC

Hi ​@LSeagull ,

Sounds like a meter fault to me. I’d suggest calling OVO about this since you need to upgrade that meter to Smart Meters anyway.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Rank 1
    LSeagullAuthor
    Rank 1
    Nov 28, 2024 4:21 PM UTC

    Thank you for that!

     

    Shads_OVO
    Retired Moderator
    Shads_OVO
    Retired Moderator
    Dec 2, 2024 2:29 PM UTC

    Hi ​@LSeagull, 

     

    Just wanted to check if you’ve managed to get in touch and get this sorted?

    Rank 1
    LSeagullAuthor
    Rank 1
    Dec 3, 2024 4:28 PM UTC

    Thank you - OVO have emailed to say they’ll get to my meter in due course.

    Shads_OVO
    Retired Moderator
    Shads_OVO
    Retired Moderator
    Dec 4, 2024 11:03 AM UTC

    ​@LSeagull, glad to hear this. Hope this is all sorted for you now. Please let us know if you have any further issues.

    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd