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Superdeal afternoon boost

  • November 27, 2024
  • 5 replies
  • 110 views
L
Rank 1

Anyone else on Superdeal noticed that the afternoon 2 hr boost has vanished? Could understand if this was the summer but in winter it is imperative for storage heaters.

Best answer by Blastoise186

Hi ​@LSeagull ,

Sounds like a meter fault to me. I’d suggest calling OVO about this since you need to upgrade that meter to Smart Meters anyway.

5 replies

Blastoise186
Super User
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  • Blastoise186Super User
  • Super User
  • Solved
  • November 27, 2024

Hi ​@LSeagull ,

Sounds like a meter fault to me. I’d suggest calling OVO about this since you need to upgrade that meter to Smart Meters anyway.

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    L
    Rank 1
    • LSeagull
    • Author
    • Rank 1
    • November 28, 2024

    Thank you for that!

     

    Shads_OVO
    Retired Moderator
    • Shads_OVO
    • Retired Moderator
    • December 2, 2024

    Hi ​@LSeagull, 

     

    Just wanted to check if you’ve managed to get in touch and get this sorted?

    L
    Rank 1
    • LSeagull
    • Author
    • Rank 1
    • December 3, 2024

    Thank you - OVO have emailed to say they’ll get to my meter in due course.

    Shads_OVO
    Retired Moderator
    • Shads_OVO
    • Retired Moderator
    • December 4, 2024

    ​@LSeagull, glad to hear this. Hope this is all sorted for you now. Please let us know if you have any further issues.

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    OVO (S) Gas Limited is part of OVO Group Ltd