Statement after a supplier change

My understanding is that Boost is closing down sooner or later anyway - this issue will hopefully go away once it does.

I’m also told that you can’t sign up with Boost anymore because all PAYG sign-ups are now with OVO directly. Only existing Boost customers still run on that side - and they’ll most likely be migrated back to OVO eventually once Boost completely merges back into the main brand i.e. OVO.

To help enforce that, it looks like even the get a quote option is gone from Boost to prevent new sign-ups. I think it’s really just a case of now waiting for everything to get migrated to OVO and dehydrated from Boost before that gets totally turned off.

Thank you for the reply. I was told that the records are indeed correct after a check - with neither OVO nor Boost being my supplier as things stand, as is indeed the case after my supplier switch which took place in late January. This seems to be the final solution to the issue at hand - today I also received a confirmation that my account with OVO has now been closed, I assume that the switch was not marked correctly somewhere in the system, as the advisers from OVO have sent me the final statement as well, including the contract end date.

Just for the record, I thought I could post the confirmation I have mentioned.