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R
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RSG
Rank 1
September 11, 2024
Solved

solar use in playa del Carmen Mexico

  • September 11, 2024
  • 4 replies
  • 74 views

I am wondering if anyone has experience using solar power in Mexico. My first billing was wow this is worth it. Now it is like I don’t have solar at all. Example my first 3 bills 60 pesos now 2400 pesos. By the way we don’t live there. 
 

Best answer by Abby_OVO

Hey @RSG 


Thanks for reaching out to us and I'm sorry to hear that you're having billing issues with your Solar account.

We're a UK based company and wouldn't be the best to help you with this as we don't have the same infrastructure as Mexico. You might have better luck speaking with your energy provider in Mexico as they'll have a better understanding and access to your account to give the most accurate information.

I'm sorry that we can't do more for you and wish you the best of luck!

4 replies

Abby_OVO
Community Manager
Abby_OVOSolved
Community Manager
September 12, 2024

Hey @RSG 


Thanks for reaching out to us and I'm sorry to hear that you're having billing issues with your Solar account.

We're a UK based company and wouldn't be the best to help you with this as we don't have the same infrastructure as Mexico. You might have better luck speaking with your energy provider in Mexico as they'll have a better understanding and access to your account to give the most accurate information.

I'm sorry that we can't do more for you and wish you the best of luck!

Currently Playing: She's Electric
R
Rank 1
RSGAuthor
Rank 1
September 12, 2024

Thanks for jumping in.

That is really where the issue is in Mexico CFE is the energy provider.  Not know for being above board, so i thought maybe someone with CFE smarts may be out there.

 

BPLightlog
Super User
BPLightlogSuper User
Super User
September 12, 2024

You could try somewhere like a dedicated solar forum @RSG which might have a wider (but solar specific) reach

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    Shads_OVO
    Retired Moderator
    Shads_OVO
    Retired Moderator
    September 16, 2024

    Hi @RSG,

     

    Our forum volunteer has given some good advice here. Please keep us updated on what you come across. It might be useful for others on the forum in future.

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