Solar panels and Total Heat Total Control (THTC)- How do they work together?

For the avoidance of doubt, once again, we reported the reversing meter at the first opportunity and await a response. Moreover, how can one ‘let it run backwards’ ? We have no control over the meter and to try and influence it surely then would be tampering!

Apologies if it confused you. My writing style is designed for a wide audience, since this stuff often stays up for several years after you’ve moved on. Given the wide range of folks who’ll likely read these things, I write it as a warning to those who might get tempted - it’s not intended to target any specific individual.

Got ya!

Hi @ToSH67 

Sorry to hear about the issues you’re having at the moment surrounding the meter set up.

I did reach out to one of our specialists to double check if a replacement meter would be possible at the moment but we’re currently unable to replace the meter as we don’t have an appropriate replacement for THTC just yet - this is due to be available in the next few months.

It’s fairly common with traditional meters to clock backwards when there’s a solar export systems connected, more so when there’s more energy being generated than imported, so this isn’t something the team haven’t seen or dealt with before, unfortunately the twin element (THTC setup) makes replacing the meter and fixing the issue more tricky than normal.

We’ll be in touch directly when we have meter replacements available.