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Rank 9
December 19, 2024
Solved

Short Notice of Power Move Flex Events

  • December 19, 2024
  • 34 replies
  • 444 views

Power Flex Move trial now seems to be testing how little notice can be given of events.  Am I the only one who received less than two hours notice of events yesterday and today ?

Best answer by Chris_OVO

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

 

Morning ​@DuncanL & ​@Firedog & ​@decroisic,

 

I asked Ash from Power Move Flex about the recent events and he said “The last 2 days we've had events with 2 hours notice, this is correct and part of the trial, and learning based on time, reward value etc”.

 

How do you feel about the short notice? as we’re still trialing, any feedback you give us goes a long way in shaping how it looks in the future.

 

34 replies

juliamc
Rank 20
Rank 20
August 13, 2025

It would be useful if the National Grid could get together with our electricity suppliers and develop an app for this. It could send notifications, then more people (including me!) could see an event was coming up. I don’t read my emails frequently enough throughout the day either and I missed a half price Octopus event for charging the car last Sunday night. Read the email Monday morning 🤦🏼‍♀️

Emmanuelle_OVO
Retired Moderator
Retired Moderator
August 13, 2025

What model of phone do you have ​@dliou2005? We can help guide you in how to set up calender reinders 🙂

Renewable Energy? Big Fan.
Ben_OVO
Community Manager
Community Manager
August 13, 2025

Thanks for your insight here ​@Blastoise186 and ​@Peter E.

 

@juliamc an app is a great idea! It’d be so helpful in this situation.

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Peter E
Super User
Super User
August 13, 2025

@juliamc An app would be good in terms of timely notifications but that's not the only issue. It's also a question of if you have any discretionary loads of the right size. A known load that you have ready to go but happy to postpone indefinitely if there are no ‘free hours’ available at the moment. If at any time you have to ‘use’ that load then it's probably not available now should a free hour suddenly materialize.

 

Also, you have to use the free kWh within an hour meaning that the load has to be at least one kW or half an hour for a 2kW load etc. The problem there is if you switch on the oven it takes about 2.5kW for about 10-15 minutes depending on the temperature and then switches on and off intermittently. How on earth are you supposed to work out what's been used unless you have a 1kW electric heater running for an hour.

 

Given the size of the reward I don't think people know how they benefit from this and will probably get tired of trying to make the effort. Something that the NESO are currently finding out and it's the same in other countries.

 

Peter

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
juliamc
Rank 20
Rank 20
August 13, 2025

Last year Octopus sent Updates via WhatsApp to say there were Saving Sessions that day. I think I was able to use one of them. From my point of view it’s not about the financial reward so much as helping balance the grid. I could get the vacuum cleaner going at short notice (if I was at home).

Peter E
Super User
Super User
August 13, 2025

The NESO can always balance the grid through the existing Balancing Mechanism which works perfectly well by paying existing generators to move to a hot standby condition (subject to minimum inertia constraints) and by negotiating interconnector power from the continent.

 

https://www.neso.energy/what-we-do/systems-operations/what-balancing-mechanism

 

They are just seeing if they can find a cheaper way of doing it but there isn't a lot of money available to do that. The current BM isn't expensive but they are trying to head off the inevitable increase in energy costs due to Net Zero because that is politically disastrous.

 

I've just looked at my records and the capped price this quarter is nearly 4p higher than the same quarter last year.

 

Peter 

 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
Newcomer
August 13, 2025

iPhone 11 pro max

Chris_OVO
Community Manager
Community Manager
August 14, 2025

Hey ​@dliou2005,

 

Just found a handy online article about adding events to an iPhone calendar. I've asked the team to think about adding a reminder feature down the road. They're looking into it, so keep an eye out for updates!
​​​​​​

https://support.apple.com/en-gb/guide/iphone/iph3d110f84/ios

 

Hopefully this helps 

Renewable energy jokes never get old.
Firedog
Super User
Super User
August 14, 2025

I've asked the team to think about adding a reminder feature down the road.
  
 

The Beyond rewards people seem to have worked out how to do it with their free electricity slots. It’s a 1-click method to add to the calendar of choice, here in my Android 15 phone:
  

‘Add to calendar’ in the OVO Energy app

 

Once done, this is what I see in Outlook:
  

  
Then it’s up to me to work out how to set up an alert for the event. That’s the part that has me scrabbling, I’m afraid.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Nukecad
Super User
Super User
August 14, 2025

As the Power Move Flex participants appear to be getting as little as 2-hours notice then is adding it to the calendar for 2-hours later going to be that useful?

I said, Hey - Watts going on.