Shift & Save. Taken part in 3 but had not feedback from OVO?

We’ll be sharing the stats from this trial, @Birnie - things like amount of carbon saved, kWhs shifted all sorts!

From reading this, it appears a customer service rep mislead me.
She told me, once I was on the scheme, I did not need to accept / reply or anything each time a new trial day is run.
From the postings above, it appears, I have to accept everyone. Which does against what I was told.

Once again, more confusion about this scheme. Im guessing it was a great headlne for the gvt, they do seem to like them. Whilst making it a difficult as possible by not making it everything clear.
Ive never seen the rules, only a few comments in the initial feedback.
Also I know I am in the scheme, but have no idea if I have achieved any targets or saved anything yet.
It comes down to yet again, poor to no communication from OVO and / or the govt.

Hey @JBaker,

Sorry you’ve not received clarity,

Here’s a link to our page full of frequently asked questions around our Shift and Save trial.

Here’s a link to the trial terms and conditions. 

You can request to join our Shift & Save Forum group here. 

Hope this helps. 

Thank you

Hello Shift and Save Forum,

I have not received an invitation from OVO to join Shift and Save, but I would like to do so.

On my OVO portal (in my account) I do not see a tab or button or any other way to volunteer to trial shift and save. 

Can anyone advise me how to volunteer for this trial?    I have a smart meter (have had for four years or so) and comply with all the small print.

I look forward to receiving any advice.

Willskiff

Hi @willskiff ,

I’m really sorry but there’s no spaces available for OVO Shift & Save as it’s now full. OVO selected and invited all eligible customers a couple of months ago.

As far as I’m aware, pretty much all other similar schemes are also fully subscribed so you probably won’t be able to access any of them now.

Hi Blastoise186

Thanks for the helpful reply.

Willskiff

I’ve had an email after all the shift and save events telling me how much I saved and if I hit my target 

@willskiff you could try signing up via Hugo or one of the other 3rd parties

https://hugoenergyapp.co.uk/

Here are a couple of the sessions i took part in.

Where can I see the credits of money saved on my bill from the dates I have done as I’ve had my results email but cannot see them on the corresponding periods monthly bill