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Best answer by Tim_OVO

Hi @cmccullie - safe to assume you accepted the invite for yesterday’s S&S event? If you have, I’d expect you to hear if you hit the target or not the day after an event. Have you received anything? 

45 replies

BPLightlog
Super User
Super User
January 9, 2023

Are you actually part of the trial @cmccullie ?

It was by invitation only I understand and so just taking part won’t get any updates

The main forum group is here https://forum.ovoenergy.com/groups/shift-and-save-trial-157

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Blastoise186
Super User
Super User
January 9, 2023

I can’t find you in the Shift & Save trial group on the forum. That would suggest you might not be part of the trial but it’s not enough by itself.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
juliamc
Rank 20
Rank 20
January 9, 2023

I have just received a notification of a shift and save session this evening (Monday 9th jan) 6-7pm

cmccullieAuthor
Rank 2
January 9, 2023

Received email inviting me to join trial which I filled in, since then I have had 3 emails telling me S&S  sessions were happening.

cmccullieAuthor
Rank 2
January 9, 2023

Just registered for S&S forum, when reading Q&As it says I will be notified my performance after each trial, this has not happened, no communication from OVO 

cmccullieAuthor
Rank 2
January 9, 2023

I have taken part in 2 trials and just accepted another one this morning, I have had no feedback from OVO regarding previous trials.

Newcomer
January 9, 2023

Snap. 

I spoke to someone via the online chat too in December about it.

1st answer was - it doesn't start until the New Year ...   so I sent a screenshot of my emails asking me to apply for the Specific trails !?!  

Then I was told Sorry thinking of something else, ok,  if I'd been successful (in applying in time for that days trial)  I'd get an email later in the week telling me how I'd done. 

 

Completed now 3x trial dates and no feedback / emails at all yet. 

BPLightlog
Super User
Super User
January 9, 2023

Just registered for S&S forum, when reading Q&As it says I will be notified my performance after each trial, this has not happened, no communication from OVO 

That does sound strange. Perhaps we can flag @Emmanuelle_OVO to review for you

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 2
January 9, 2023

I've only been invited to 2 with a third one to sign upto for this evening.

For the sake of earning 10p it isn’t worth the aggravation.

If there is some disparity with which addresses get the invite it could explain why Ive not had an invite for my main address where I actually use electricity yet but I think some of the feedback has gone astray despite earlier promises for that to be resolved.

 

Gaz

Newcomer
January 9, 2023

I'm certainly coming to the conclusion it's not worth it at all too.