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A
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Abid
Rank 2
August 4, 2023

regarding voucher

  • August 4, 2023
  • 12 replies
  • 135 views

.

    12 replies

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    August 4, 2023

    Hi @Abid ,

    I’m sorry, but your question didn’t post properly. Can you try again please?

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    A
    Rank 2
    AbidAuthor
    Rank 2
    August 4, 2023

    Will other people see my question 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    August 4, 2023

    If you post it again, yes.

    If you’d rather keep it private, the best option is https://help.ovoenergy.com .

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    A
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    AbidAuthor
    Rank 2
    August 4, 2023

    No one reply back 

    A
    Rank 2
    AbidAuthor
    Rank 2
    August 4, 2023

    I received a voucher  code from ovo for £50 credit. It was issued on the 16 Jun 2023, 2:41 pm.  I went to the shop today and he said its not working

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    August 4, 2023

    Unfortunately, it’s probably expired. From what I understand, they only usually last 30 days with the exception of some of the secret config codes I know of.

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      A
      Rank 2
      AbidAuthor
      Rank 2
      August 4, 2023

      Will I be able to get a new voucher code for £50 please. You can see on the system that I haven't used it. Please

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      August 4, 2023

      It can be done, but not through me I'm afraid. As a Forum volunteer, I don't have access to internal systems. 

      The Support Team will be back in the morning. They can reissue it

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      A
      Rank 2
      AbidAuthor
      Rank 2
      August 4, 2023

      Okay. Will you be able to forward my request to the correct department for me ? Please 

       

       

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      August 4, 2023

      Not within my power, sorry!

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      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd