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TonyB-Dorset
Rank 3
November 26, 2023
Solved

Pylon Icon on Smart Meter?

  • November 26, 2023
  • 3 replies
  • 551 views

I’ve been waiting 5 months to get my solar panels ownership transferred.

I noticed on Friday (for the first time) a pylon icon, which I understand means we are net contributing to the grid (i.e. generating more than we’re using). 

My question is does this mean the ownership process has now been completed, or is it that I’ve just never noticed this before?

Best answer by BPLightlog

Hi @TonyB-Dorset , the pylon icon normally means that the SMHAN export is working.

You will still need the rest of the process to be completed as far as I’m aware to be able to move forward

3 replies

BPLightlog
Super User
BPLightlogSuper UserSolved
Super User
November 26, 2023

Hi @TonyB-Dorset , the pylon icon normally means that the SMHAN export is working.

You will still need the rest of the process to be completed as far as I’m aware to be able to move forward

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    November 27, 2023

    Incidentally, I presume you’re seeing the pylon on your IHD (in home display) rather than the smart meter itself?

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
      T
      Rank 3
      TonyB-DorsetAuthor
      Rank 3
      November 27, 2023

      Yes, that’s right. Given your explanation, I guess I just haven’t noticed it before.

       

      I was hoping that it meant some magic had happened in the background, as it’s been 6 months now, waiting for the “back office” team to do their thing.

      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd