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Tim_OVO
OVO Staff
OVO Forum Legend
February 1, 2024
News

Power your heat pump for less with Heat Pump Plus + Vaillant

  • February 1, 2024
  • 38 replies
  • 2185 views
Power your heat pump for less with Heat Pump Plus + Vaillant

Updated on 16/02/26 by Abby_OVO

 

As of 1 February 2026 Heat Pump Plus is no longer available. We’ve contacted all customers who have been impacted by this change.​​​​​​

 

Heat Pump Plus add on now available for Vaillant heat pump owners

 

Our Heat Pump Plus add on is now available for customers with a Vaillant heat pump. It can save you up to £495* a year on your heating bill.

 

What is Heat Pump Plus?

 

It’s our heat pump add-on that lets you power your heat pump for less, at 15p per kWh. You’ll pay one rate for the electricity your home uses and a lower rate for the electricity the heat pump uses – saving up to £495 a year on your heating bills. See more information on our Heat Pump Plus page here.

 

What about the partnership with Vaillant?

 

Heat Pump Plus will now be available for customers with a connected Vaillant aroTHERM heat pump. To be eligible you must be an OVO customer with a working electricity smart meter and a myVAILLANT connect internet gateway. Full eligibility criteria listed here.

 

What happens if I don’t have MyVAILLANT connect?

 

Customers with a Vaillant heat pump will need to make sure it’s connected with myVAILLANT connect to access the add-on. This gives us access to the heat pump usage data, and we use that data to work out how much electricity was used by the heat pump.  

 

If you don’t have myVAILLANT connect, you might need to get an extra piece of hardware installed to be eligible for Heat Pump Plus. See our FAQ page for all the details
 

 


 

*Actual sum is £495.94. When you add Heat Pump Plus to your plan, your home energy rate will stay the same, but the energy consumed by your heat pump will be charged at an effective rate of 15p per kWh (thanks to payment of your Heat Pump Plus credit).The £495.94 saving is based on an air source heat pump with a UK average Seasonal Coefficient of Performance (or efficiency rating) of 2.8 and an annual consumption of 3,644 kWh with the Heat Pump Plus add-on compared to OVO's average SVT rate of 28.61p per kWh. Actual savings will vary depending on your heat pump usage, efficiency rating and the cost per kWh of your standard home energy tariff.

38 replies

Abby_OVO
Community Manager
Community Manager
July 8, 2024

Hey @dr_dongle 

 

Glad to see you’re finally seeing some benefits after facing those tricky teething problems.

 

Thanks for popping that update on, we look forward to hearing how things go, especially as you head to winter and you’ll likely see that uplift in the credits.🙂

Currently Playing: She's Electric
Newcomer
August 4, 2024

Maybe I'm missing something but are the pipes in the “Monty Python” network you show now insulated?

Newcomer
August 4, 2024

Oh very definitely! This is it now. The uninsulated pipe is LPG to the house and the sharp-eyed will see a new yellow box which is a WiFi interface for a bunch of temperature sensors on the pipes and outdoors plus a changeover switch so I can run the boiler stand-alone under Hive if I need to.

 

Newcomer
August 4, 2024

A follow-on topic … the sensors are T1-T7 in the diagram below and report to HomeAssistant via WiFi. I’m going to put current sensors on the pumps as well at which point I can see exactly what the system is doing. I’ve already identified a couple of oddities in behaviour such as flow through the oil boiler loop even when the pump is off and a spike in hot water flow temperature daily which is more often than expected. I have also identified that the ASHP reference temperature sensor is not in the best place.

 

Chris_OVO
Community Manager
Community Manager
August 6, 2024

Hey @dr_dongle

Thank you for another really insightful update! Where are you thinking of moving the ASHP reference temperature sensor in relation to it’s current setup?

Renewable energy jokes never get old.
Newcomer
August 11, 2024

You are too kind!  The problem with the existing location is that though it faces north, a) it catches the morning sun and b) it is in what seems to be a bit of a heat trap, which is presumably why previous owners put decking there .. d’uh!. The ‘better’ location is just a few feet away round a corner and more shaded. There is a disused ventilation cowl there from the old boiler so I stuck the sensor under that with a piece of reflective foil over the top. 

There were a couple of surprises, obvious in retrospect: The current location is attached to weatherboard and the ‘better’ location is attached to brickwork. Though the ‘better’ location is cooler during the day is warmer for part of the night despite my mounting it on insulating board . The brick wall must soak up the heat during the day and re-radiate it at night.  I put a sensor on a long north wall and another under trees 20 metres away. The north wall was second warmest and the trees were coolest by quite a lot.

The temperatures follow broadly the same curves which probably means that none of this matters much because the system will adjust to compensate.  Warming from the sun does distort things though. My conclusion is that having the thermometer out of the sun is more important than having it pointing north and that mounting it on wood is better than brick. Just making a little reflective sunshade for the sensor may be all it needs. I’ll do that and see what happens.

Rank 2
November 27, 2024

Im building a new house and need to purchase a ASHP, looking mainly at Vailant because of the OVO 15p per KW offer they have for their customers (which I'm one of)

 

In order to receive this offer, do I need to buy the Vailant heat pump from OVO or can I get it from a certified MCS installer and still claim the new tariff? I will also be purchasing the Gateway add-on, is this the only requirements?

 

If not, then maybe I will look at other ASHP rather than just the Vailant range

 

Any help appreciated!

Firedog
Super User
Super User
November 27, 2024

Im building a new house and need to purchase a ASHP,
 

No need to post twice: you’ve already had replies in your own thread :)

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |