Power Move Winter Challenge Update

Thanks for the update. I might also be delayed in paying my bill! (Joke!).

All the best.

Have people received challenge update yet as we have heard nothing.

We joined in November and heard nothing since joining. When looking at acount and power move it says opted in

I got an email yesterday saying that I had met the January target, (the £15 credit is already showing on my current billing period).

Do they have your correct email address? Are you getting other emails from OVO.

Plus have you checked your email spam folder? Such messages can sometimes trigger email automatic spam filters.

Everything correct email address and checked online I am on power move but still not had any progress report. Tried chat but that just ended up with a meter helpline number before there was a problem with chat site and was cut off. Sent email but had no reply, not very good from OVO.

Hey @grainfoot,

Sorry to hear you’ve not had your progress email.

Please private message me with your name and email address and I’ll forward them on to the team. 

We received an email today to join the Winter Challenge which we've done although does seem rather pointless as it's the 1st of March so we only have a few weeks left to benefit!

We didn't make February's target. However, we use Charge Anytime for our electric cars, and I notice that at weekends the Smart Charger sometimes turns on during the 4 to 7pm slot. This dominates usage - probably for the month when averaged out. So my question - does the accounting for Power Move disregard Charge Anytime usage? 

I'll answer my own question, as a forum search came up with the answer. The Power Move scheme only applies during Mon - Fri and not at weekends. Presumably my Smart Charger know this as well and is happy to charge the car at the weekend during what would be a peak time in the week.