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Rank 9
December 15, 2023
Solved

Power Move Plus- When do we get the results after an event?

  • December 15, 2023
  • 29 replies
  • 470 views

How long does it take OVO to tell you the result of one of these events ?  

Best answer by Blastoise186

No. On average, you’ll hear back within 48 hours regardless of whether you won or not.

You will NOT hear anything however, if you didn’t sign up at all, or signed up too late.

29 replies

stead
Rank 5
Rank 5
December 15, 2023

Think i usually get an email 3 days later. Be nice if there was something in the ovo account to tell you though 

Rank 2
December 15, 2023

I think it is only a couple of days. if you have achieved the upcoming op in event. they let you know. if you was successful or not.

Rank 6
December 15, 2023

Hi @DuncanL I just received my Power Move Plus Update (result) today for the event on Tues 12th.

 

DuncanLAuthor
Rank 9
December 15, 2023

I took part yesterday and was just wondering if it was worthwhile doing today’s event but have had nothing from OVO about yesterday - from replies, it doesn't look as if I will for a few days yet.

Rank 2
December 15, 2023

It might be worth it. up to you if you op into day or not.

DuncanLAuthor
Rank 9
December 15, 2023

Nothing to lose, I don’t suppose. Looking at yesterday’s usage breakdown on App, I probably saved more than 1 kWh.

Rank 2
December 15, 2023

Well l have opted in for todays one. so let’s hope l achieve target but if l don’t can’t be helped. not using big appliances at all at moment.

DuncanLAuthor
Rank 9
December 20, 2023

If you hear nothing about a Power Move event from OVO does that mean you haven’t reach target ?  OVO confirmed a couple of days ago that I was successful in gaining credit last Thursday (14 th) but have still heard nothing about the following day’s event.

Blastoise186
Super User
Super User
December 20, 2023

No. On average, you’ll hear back within 48 hours regardless of whether you won or not.

You will NOT hear anything however, if you didn’t sign up at all, or signed up too late.

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DuncanLAuthor
Rank 9
December 20, 2023

I definitely signed into it and got confirmation altho’ I did sign in very near the time limit. I got notification of Thursday’s success on Monday but nothing yet for Friday.  The target was much lower for Friday so I wouldn’t have gained much anyway.