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Power Move Flex Notifications on App

  • December 20, 2024
  • 8 replies
  • 219 views
T
Rank 1

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

I get emails about Power Move Flex happening. The trouble is I don't read my emails everyday so mostly the flex has already past by the time I read about it.

Is it possible to get notification pop-ups on the OVO Beyond App instead?

Thanks

8 replies

B
Rank 6
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  • brichard
  • Rank 6
  • December 20, 2024

I also get notifications via SMS text message. This may be more useful for you.

It takes individuals to take action to bring about change
D
Rank 6
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  • decroisic
  • Rank 6
  • December 20, 2024

Hi ​@brichard  - I only get emails but would love an SMS - how / where did you sign up for that? 

B
Rank 6
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  • brichard
  • Rank 6
  • December 20, 2024

Have you provided your mobile phone number within the personal details in the app? I don't remember doing anything to get the SMS notifications.

It takes individuals to take action to bring about change
D
Rank 6
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  • decroisic
  • Rank 6
  • December 20, 2024

Ok thanks - I will check and see :) 

 

Firedog
Super User
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  • FiredogSuper User
  • Super User
  • December 20, 2024

I don't remember doing anything to get the SMS notifications.
 

There’s an item under Settings on the profile page for Notifications. Do you perhaps have this enabled? I didn’t, and I’ve not had any notifications by SMS or otherwise.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
B
Rank 6
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  • brichard
  • Rank 6
  • December 20, 2024

I don't remember doing anything to get the SMS notifications.
 

There’s an item under Settings on the profile page for Notifications. Do you perhaps have this enabled? I didn’t, and I’ve not had any notifications by SMS or otherwise.

I did have notifications enabled but the description of this option did not look like it would help with this.

It takes individuals to take action to bring about change
Firedog
Super User
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  • FiredogSuper User
  • Super User
  • December 21, 2024

I agree, but you get notifications and I haven’t been getting any … 

Everyone has to have a phone number registered on the account, but it would have to be one capable of receiving text messages.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Emmanuelle_OVO
Community Manager
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  • Emmanuelle_OVO
  • Community Manager
  • December 23, 2024

We'll take the feedback away and as it's a trial not everyone will get SMS, as that's something being tested, however it's things like this that help us shape the next trial in 2025 😊

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