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D
Rank 6
decroisic
Rank 6
December 10, 2024
Solved

Power Move Flex Invite Today For November (!?)

  • December 10, 2024
  • 17 replies
  • 129 views

Did anyone else get a power move flex email today notifying of a power down for 02 November, 4:00 PM to 4:30 PM??

As the invites usually come in at some point on the previous day to the event, I’m wondering if there’s  a power down (or up) tomorrow?? 

Did anyone else get a power move flex email today?

 

Best answer by Abby_OVO

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

Hey ​@decroisic ​@Belinda5 

 

As Blastoise186 has already mentioned, this event has been sent in error, we apologise for the confusion. The next notification you receive will be correct for the next event.



We'd also like to confirm this event will have no impact on any customers who are in the groups that can earn a bonus.

 

Sorry for any confusion caused by this.

17 replies

L
Rank 5
Lucky2
Rank 5
December 10, 2024

Has anyone else just received this?

 

P
Rank 2
PJW
Rank 2
December 10, 2024

Yes- I presume it’s a mistake and am awaiting the correction - Otherwise I’ll put it in my diary for November next year !

 

    Firedog
    Super User
    FiredogSuper User
    Super User
    December 10, 2024

    I had one too, but for 4:00 to 4:30 PM on 2 November. I’m sure they’ll come back with a correction.

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    December 10, 2024

    The boss just whispered to me. This is actually meant for tomorrow.

    The team apologises for any confusion

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      T
      Rank 4
      Topsy
      Rank 4
      December 10, 2024

      If it is meant for tomorrow and they know they’ve sent the wrong info out why haven’t they corrected it yet? It was hours ago. Sometimes I think they don’t actually want us to succeed in this so they don’t have to pay out, even the few pence offered. The recent Power Up beween 4am and 7am was a non-started unless you have an electric car or work weird hours!

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      December 10, 2024

      They were working on it this afternoon. They’ll update you all soon but I can’t reach the team at this hour.

      As for the money thing? OVO essentially gets reimbursed via CrowdFlex and pays 100% of that to you. It’s not OVO’s money at play here!

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
        Blastoise186
        Super User
        Blastoise186Super User
        Super User
        December 10, 2024

        There was a fault with the system today - the actual event is tomorrow.

        The team will be sending a correction before it starts.

        Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
          D
          Rank 6
          decroisicAuthor
          Rank 6
          December 10, 2024

          Thanks for your very quick and useful update ​@Blastoise186 :) 

          B
          Rank 4
          Belinda5
          Rank 4
          December 11, 2024

          Yes I got it too. It's now gone midnight and still haven't had an email correcting this.

          Blastoise186
          Super User
          Blastoise186Super User
          Super User
          December 11, 2024

          Yes I got it too. It's now gone midnight and still haven't had an email correcting this.

          When I said “tomorrow” I didn’t mean literally right after midnight - it’s 00:22 at the time I write this and everyone at OVO is basically asleep right now. I too will be heading to bed as soon as this goes up.

          The team handling PMF doesn’t exactly run on a Follow The Sun model here, please try to be a bit more patient and wait for them to actually wake up and hit working hours first. I can’t get any updates until then anyway, so your best bet is just going to bed for now and check back in after 10am.

          Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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