Skip to main content
L
Rank 5
Lucky2
Rank 5
May 16, 2024

Power Move Flex

  • May 16, 2024
  • 22 replies
  • 716 views

How to celebrate 🥂 😁

 

    Pinned Reply By Abby_OVO

    Hey @MuppetThumper 

     

    We’ve got a really helpful topic all about Power Move Flex, as well as the homepage that have really great explanations on how the credit rewards work but I’ve also added this part for you below:

     

    Power Down

    For Power Down events, you're rewarded based on how much electricity you’d normally use. For example, if you normally use 0.6kWh of electricity between 5pm & 6pm, and during a Power Move Flex event you only use 0.4kWh, we’ll reward you for the 0.2 kWh you didn’t use. With a reward value of £1.25/kWh for example, you’d get £0.25.

    Power Up

    For Power Up events, you'll be rewarded for any kWhs of electricity you shift into the event times above 0 kWh. For example, let’s say you take part in a Power Up event between 10am & 11am, and you use 1.5 kWh of electricity – we’ll reward you for the 1.5 kWh you’ve used. And if the reward value is set at £0.29/kWh for example, that means you’d earn £0.44 – just for shifting your energy use to a time when there’s less demand for it.

     

    I hope this helps clear up how the rewards are calculated for each event type.

    22 replies

    Snowgal
    Newcomer
    Snowgal
    Newcomer
    May 16, 2024

    🤣🤣🤣

    Snowgal
      D
      Rank 6
      decroisic
      Rank 6
      May 16, 2024

      Don't let anyone tell you to ‘spend it wisely’, you just blow the lot @Lucky2 lol! enjoy 😄

        S
        Rank 6
        Sparky64
        Rank 6
        May 16, 2024

        And I thought I was hard done by. I get £0.05p. :-(

        S
        Rank 3
        sankarram90
        Rank 3
        May 16, 2024

        How to celebrate 🥂 😁

         

        Well you got 1p, 

        I got £0 after switching off my breakers. 

        L
        Rank 5
        Lucky2Author
        Rank 5
        May 16, 2024

        I was at work for the Power Move Up so I definitely didn't earn any credit for that one.

        S
        Rank 2
        samsonluk
        Rank 2
        May 17, 2024

        I would choose to overlook the Power Move Flex events, as it is not worth the time and effort for a few pennies 😁

        F
        Newcomer
        FredE
        Newcomer
        May 22, 2024

        Anyone taking part in the Power Up events? I have been offered 3 so far and followed the instructions to increase my electricity use during the set hours. I used my dishwasher and washing machine during the Power Up period. However, I've only been paid 4p. It probably cost me a £1 during this period. I thought I would gain from participating but I'm.out of pocket.

        I have solar pv so could have spread my use during the day.

          Nukecad
          Super User
          NukecadSuper User
          Super User
          May 22, 2024

          I suppose the idea is that you would have done the two washes anyway just at a different time? So that hasn't cost anymore.

          But solar etc. adds another variable into the equation.

          The rewards being reported do seem very low, but of course it's not supposed to be just about rewards.

          I said, Hey - Watts going on.
            M
            Newcomer
            MuppetThumper
            Newcomer
            May 22, 2024

            It's a scam if you ask me. I used 9kwh during a power up hour - predominately 2x 3kw immersion heater elements plus other appliances that I only run during overnight rate normally. 

            My reward? 5p for having shifted 0.18kwh, apparently. So it actually cost me money, since this was around lunchtime and standard rate. 

            There was a power up event the next day too for 2 hours, which I did not participate in as I was not home. The reported result that day was the same again, 0.18kwh shifted. Bonkers. 

            Something is very wrong with Flex and I have zero trust in it. I am almost minded to complain about false advertising; certainly I won't bother paying it any further attention. 

            Way to go to get people on board with dynamic pricing. 

            F
            Newcomer
            FreddieE
            Newcomer
            May 22, 2024

            I've spent the afternoon trying to get to the bottom of those with Ovo customer services. Something mot right.

             

            Show more replies
            Terms & ConditionsAccessibility statement

            OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

            OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

            OVO (S) Gas Limited is part of OVO Group Ltd