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Rank 1
Fabiana91
Rank 1
Sep 17, 2023 1:23 PM UTC

PLEASE HELP

Hello guys ! I’m trying to contact ovo customer service by Twitter or Facebook but not answering! I’ve just switched from top up to a monthly bills, and yesterday my gas supply it’s been cutted! I’m desperate i need help! 

    1 reply

    Abby_OVO
    Community Manager
    Abby_OVO
    Community Manager
    Sep 18, 2023 8:13 AM UTC

    Hi @Fabiana91 

     

    I’m sorry to hear about this.

     

    Have you been able to get in touch with the team to get back on supply?

     

    All contact channels are now open again so you can contact the team via webchat or phone line on 0330 303 5063 9am-5pm to get this sorted.

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    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd