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Elevonic
Rank 2
July 20, 2025
Solved

OVO Charge Anytime schedule set but car started charging immediately?

  • July 20, 2025
  • 4 replies
  • 177 views

Followed all the instructions on how to charge through the chsrge anytime app  not the ohme charger. I've just set a schedule in the charge anytime app, plugged in, app can see car is plugged in. App says next schedule after 16.00. Car is charging straight away, Ohme app says smart charging! Worked so well before Ovo and Ohme fell out.

Best answer by Abby_OVO

Updated on 01/08/25 by Abby_OVO

 

Hey ​@Elevonic 

 

I know it is possible for the car to start charging on smart charging immediately it it’s been deemed green and allowing smart charging - so if it thinks it’s a good time, it may well over ride the schedule to charge at the cheaper rate as much as possible, there’s a similar topic below that might be helpful:

 

 

But as we can’t be sure here at the Forum without access to accounts, I’d definitely suggest contacting the Charge Anytime team so they can take a look for you to be sure if everything is working/set up correctly.

 

How to get in contact with the Charge Anytime team

  • Call 0330 175 9678 (Option 1 new customers/option 2 existing customers) 

  • Email via chargeanytime@ovo.com

  • Webchat, click the link then the green chat icon at the bottom right of the page

 

https://forum.ovoenergy.com/evs-charging-188/charge-anytime-topic-hub-how-to-get-in-touch-17800

 

 

Let us know how you get on.

4 replies

Blastoise186
Super User
Blastoise186Super User
Super User
July 20, 2025

It sometimes takes a few minutes for the vehicle to check in - once it does, the system will take over.

Blame Ohme for not maintaining their code properly!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    E
    Rank 2
    ElevonicAuthor
    Rank 2
    July 20, 2025

    The last time it did that the charge anytime app didn't see the car as plugged in, so I can see why it stated charging straight away. This time it can see the car is plugged in but still charging straight away ignoring the schedule. Why would the Ohme charger be thinking it's smart charging?

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    July 20, 2025

    You need to check that with the team.

    0330 175 9678

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Abby_OVO
    Community Manager
    Abby_OVOSolved
    Community Manager
    July 21, 2025

    Updated on 01/08/25 by Abby_OVO

     

    Hey ​@Elevonic 

     

    I know it is possible for the car to start charging on smart charging immediately it it’s been deemed green and allowing smart charging - so if it thinks it’s a good time, it may well over ride the schedule to charge at the cheaper rate as much as possible, there’s a similar topic below that might be helpful:

     

     

    But as we can’t be sure here at the Forum without access to accounts, I’d definitely suggest contacting the Charge Anytime team so they can take a look for you to be sure if everything is working/set up correctly.

     

    How to get in contact with the Charge Anytime team

    • Call 0330 175 9678 (Option 1 new customers/option 2 existing customers) 

    • Email via chargeanytime@ovo.com

    • Webchat, click the link then the green chat icon at the bottom right of the page

     

    https://forum.ovoenergy.com/evs-charging-188/charge-anytime-topic-hub-how-to-get-in-touch-17800

     

     

    Let us know how you get on.

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