Skip to main content
D
Rank 9
DuncanL
Rank 9
December 11, 2024
Solved

OVO App Update

  • December 11, 2024
  • 11 replies
  • 212 views

Anyone having trouble with latest update to the App ?

I updated to new version on iPad last night but today it won’t let me in and tells me I must load the latest update.  When I go to Apple Store it tells me I am already up to date and click OPEN, the App then tells me again that I must load the latest update.  Going round in circles.

    Best answer by Firedog

    Also fixed for me on Android 14. It’s now saying I have app version 19.5.0 with no code push yet. I think it was on 19.4.0 before.
     

    11 replies

    Show previous replies
    Firedog
    Super User
    FiredogSuper User
    Super User
    December 12, 2024

    Also fixed for me on Android 14. It’s now saying I have app version 19.5.0 with no code push yet. I think it was on 19.4.0 before.
     

    … and now (2024-12-12 10:07Z) I have Code Push v492.

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd