Our first OVO Forum VIP day is done!

Secondly, apologies to Darran for regularly calling him Tim!

😂🤣

Gutted I missed this, I wanted to meet our top users, EV experts and ninjas, but I was having a great time in Berlin so that's OK.

Looks like it was a really good day, we'll take away that feedback about longer sessions with breaks in between. Maybe we tried to fit in too much. Next time (and there will be a next time right @Darran_OVO ) we'll allow more time for organic discussions to flow.

@Leo Moran glad you made it back just about. It's a long way back home.

Big thanks to @Hari_OVO and all of the other product leads, and Justin our CS director for making time for our forum users. 👏

What was the lunch like then?

Ladies and gents, regarding the comments from Transparent re the lease finance, mine is through Nissan Finance. Just rung them and if the scheme is supported by Nissan then they have no problem with it. They've endorsed my file for the benefit of others...

Darran, prompted by the comments with the V2G team and Tony's last entry I'm wondering something here. My car has 40kW of power and the house ticks over at 3 kWs per day. If OVO are not going to compensate me for when the car powers my house and just for the amount I feed the grid then the level in the car battery will fall by up to 3 kW per day. That means if I go away on holiday for 2 weeks the car battery will be completely discharged when I get back....or am I missing something here?

Leo, this is a question for @Hari_OVO. 😁

Thanks for all the great feedback so far. Plenty to learn from, its great! Onwards and upwards!

@tony1tf we are all looking forward to your update on the 4th and have everything crossed for you.

Darran

Secondly, apologies to Darran for regularly calling him Tim!😂🤣


Gutted I missed this, I wanted to meet our top users, EV experts and ninjas, but I was having a great time in Berlin so that's OK.

Looks like it was a really good day, we'll take away that feedback about longer sessions with breaks in between. Maybe we tried to fit in too much. Next time (and there will be a next time right @Darran_OVO ) we'll allow more time for organic discussions to flow.

@Leo Moran glad you made it back just about. It's a long way back home.

Big thanks to @Hari_OVO and all of the other product leads, and Justin our CS director for making time for our forum users. 👏


What was the lunch like then?
Thanks Tim and really enjoyed the run back thanks to Aaron doing most of the driving whilst I slept or watched the 90 minute light display....Autonomous driving is brilliant. Although I'm from further North, because Aaron is further East than me we both had about the same length journey. As for lunch....the tree huggers sustenance was surprisingly enjoyable thanks.

Hey @Leo Moran - good to meet you (and everyone else!) on Monday.

It might be easier if I step through how the charger - and the Kaluza software - will operate while you're on the trial...

When you have your charger installed you'll also get access to the Kaluza app - through this you'll be able to set a 'minimum charge level' and a 'ready by' time.

The minimum charge level is the % of charge that you want in the battery at all times. So if you set it to 40%, we'll be sure to never export so that your state of charge falls below 40%. The ready by time is the time of day, each day, that you will need the car fully charged by. We'll be sure to stick to this.

Then, within those parameters, on a daily basis we will either be exporting, charging, or doing nothing. In export - we will be sending power back to your house and to the grid.

So, the first thing to note here is - while you're on holiday, as long as you've got a 'ready by' time set for the day you're due back - we'll make sure your car is fully charged for when you've told us you need it.

Secondly, the charger won't always be matching your house load. The car will only power your home when it is exporting. This is a tricky one to explain in message form but I'll do my best... The charger exports based on signals that we are getting from the grid. So if the grid is under pressure, we'll be exporting. If your house happens to be using power at this time, we'll use up a proportion of your car exports to power your home, and send the rest back to the grid.

However, this doesn't mean that for all the time your house is using power, your car battery will be discharging. If your house is using power when the grid is under low demand, it's likely that your house will be taking power from the grid, and your car may even be charging up too.

Hope that makes sense - think the key point that I'd be keen to emphasis here is that there are things in place that you can control to make sure your car battery is at the level you need it to be, when you need it.

Hari

Thanks Hari, much appreciated and yes, it all makes sense now. I had assumed those were the facts but I worked in an industry where you never make an assumption without the facts...

Just wanted to add my thanks to everyone on the OVO team involved in making Monday happen. It was really great to be able to meet you all for a thoroughly enjoyable and enlightening day -- I learned a huge amount!

I'd also like to thank all the other participants who made the journey too, it was really great to meet you all and hear such a varied range of experiences and perspectives on a variety of topics.

It was also great to get a sneak peek into some of OVO's future plans. The session with @Hari_OVO about the V2G chargers was of particular interest, and I am even more excited about (hopefully) getting involved with your V2G trial now that I've learned more about it how it will work.

I hope that OVO found it as useful to have us around to be able to provide some input along the way, and hope that OVO will continue to work with us to gain customer insight on various products and services going forward. (I think you may need to set up a new department just to handle the endless stream of great ideas that @Transparent has though! 😂)

Any cake left for me? 😫

It was lovely to meet you all on Monday, it was nice to finally put faces to names. 😊 How many of you went down the slide?

I can't wait for the next one - hopefully you'll be able to make it, @ITGeek123, I love cake though we may have to fight for a slice 😂

@ITGeek123 and myself need to be at the next one. Can we do it soon please, I haven't got any trips away planned for a while! 😂🤣