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November Power Move credit in OVO account?

  • December 2, 2023
  • 13 replies
  • 349 views

waltyboy
Plan Zero Hero
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Is the November Power Move credit now showing on my OVO account pages mentioning 1st - 31st December in error? The September credit just mentioned September.  I didn’t receive a credit in October, so can’t compare for that month. 

Best answer by waltyboy

Thanks for all the replies…my current credit Power Move Credit (i.e. the one for November 2023) mentions 1st - 31st December, whereas my September 2023 (partial - I joined late that month) mentions, logically enough, only September;  I was just curious where the December reference comes from in relation to November’s PM?. There’s no mention of, for example, October in the September credit.

No big deal or anything, just looks a bit puzzling…you could well be right @Nukecad, it might refer to my current billing period which in my case runs from 5th Nov to 4th Dec, but the apparent discrepancy still looks odd to me!?

November’s OVO Account PM Credit:

Power Move Promotion Credit 

-£15.00

VAT 5% of £16.71

£0.84

Power Move Promotion Credit 1st-31st December, including 5% VAT

£0.00Total-£14.16

 

September’s OVO Account PM Credit

Power Move Promotion Credit 

-£7.62

VAT 5% of £23.97

£1.20

Power Move Promotion Credit 8th-30th September, including 5% VAT

£0.00

Power Move Promotion Credit (includes 5% VAT)

£0.00Total-£6.42

 

Cheers again…

 

 

 

13 replies

Firedog
Plan Zero Hero
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  • Plan Zero Hero
  • December 2, 2023

It would have helped to see a screenshot so we can see what you’re seeing!

From the beginning of the ‘autumn challenge’, there has been a superfluous Power Move entry with a zero amount on my current period billing page. When the previous month’s PM reward is posted, on the first of the month this time, it’s separate from the new superfluous entry:
  

Is your page different from this?

 


  • December 2, 2023

50P - you’re really, actually just donating 50p per month!😂😄😁


Nukecad
Plan Zero Hero
  • Plan Zero Hero
  • December 2, 2023

Is the November Power Move credit now showing on my OVO account pages mentioning 1st - 31st December in error?

It will be the Power Move credit that you earned for November, which will be credited against your current period (December) bill.

Mine is also showing against the current period, even though I haven’t had the November PM result email yet.
If I remember it was the same last month, the PM reward shows in the online account before you get the result email sent to you. (I think there were a couple of posts about it).

EDIT-
 

 


  • Carbon Cutter****
  • December 2, 2023

Got an email today to say l achieved my target wasn’t much better than nothing that was end of November. did it for yesterday as well don’t how l did for that one yet.


Nukecad
Plan Zero Hero
  • Plan Zero Hero
  • December 2, 2023

Got an email today to say l achieved my target wasn’t much better than nothing that was end of November. did it for yesterday as well don’t how l did for that one yet.

I believe that’s the Power Move Plus and not Power Move.

Yes. it is confusing having such similar names for 2 very different things.


  • Carbon Cutter****
  • December 2, 2023

Well l am guessing so yes it can be confusing. the one where you don’t use power  for some time to meet your target.


Nukecad
Plan Zero Hero
  • Plan Zero Hero
  • December 2, 2023

 

Power Move is over the whole of a month and you have to meet a target percentage, it’s the same target % for everyone taking part..

Power Move Plus is a series of one off events where you are given a personal target of kWh to meet for a time period on a particuar day. It’s a different kWh target each time and each customer taking part has a different personal target.


waltyboy
Plan Zero Hero
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  • Author
  • Plan Zero Hero
  • Answer
  • December 2, 2023

Thanks for all the replies…my current credit Power Move Credit (i.e. the one for November 2023) mentions 1st - 31st December, whereas my September 2023 (partial - I joined late that month) mentions, logically enough, only September;  I was just curious where the December reference comes from in relation to November’s PM?. There’s no mention of, for example, October in the September credit.

No big deal or anything, just looks a bit puzzling…you could well be right @Nukecad, it might refer to my current billing period which in my case runs from 5th Nov to 4th Dec, but the apparent discrepancy still looks odd to me!?

November’s OVO Account PM Credit:

Power Move Promotion Credit 

-£15.00

VAT 5% of £16.71

£0.84

Power Move Promotion Credit 1st-31st December, including 5% VAT

£0.00Total-£14.16

 

September’s OVO Account PM Credit

Power Move Promotion Credit 

-£7.62

VAT 5% of £23.97

£1.20

Power Move Promotion Credit 8th-30th September, including 5% VAT

£0.00

Power Move Promotion Credit (includes 5% VAT)

£0.00Total-£6.42

 

Cheers again…

 

 

 


Nukecad
Plan Zero Hero
  • Plan Zero Hero
  • December 2, 2023

That looks like it could be because your billing period is just after the month end and so it's showing both the PM month just gone November -£15 and also the month just started December which is -£0 because you haven't earned the December reward yet.

If so then I'd expect it to show the same next month with -£15 for Dec and then also -£0 for Jan.

(Presuming there is still a Power Move in January).

 


waltyboy
Plan Zero Hero
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  • Author
  • Plan Zero Hero
  • December 2, 2023

Cheers @Nukecad, my billing crossing from the 5th of one month to the 4th of the following month could account for it I suppose.  Still puzzling, though, the difference in the presentation for Sep and for Dec.  Oh well, no biggie! It’s of no moment really, and as you say it’ll be interesting to see what happens at the end of December…always assuming I cut the mustard for the December PM, of course.

 

Thanks again for the response…


  • Carbon Cutter*****
  • December 3, 2023

 I've had my £15 Power Move credit added to my December bill but does anyone know when the 16th/29th November Power Move Plus credit goes on to my energy bill?


  • Carbon Cutter****
  • December 3, 2023

That goes on end of this month I think, it did last year.


  • Carbon Cutter*****
  • December 3, 2023

@alinbongo54 Thank you for your reply 👍